Summary
Overview
Work history
Education
Skills
Timeline
Generic

Pauline Greig

Glasgow

Summary

I have spent the past 18 years working in both a customer facing and remote role in the financial services. I enjoy the high pressure targeted environment and thrive on exceeding targets and expectations.

I have stayed in the financial service industry and moved upward s through the ranks over the years and aim to continue to achieve the same levels of success with any new challenge presented to me.

Overview

18
18
years of professional experience

Work history

Mortgage Adviser

London and Country
Bath
2022.06 - Current

London and Country Mortgages

Remote mortgage adviser. Outbound and inbound calling clients to discuss their mortgage requirements for residential, BTL and LTD Co BTL mortgages. Detailed fact find to capture customer circumstances and then researching and sourcing the best available mortgage product to suit their needs. Making referrals for additional products such as home insurance, home surveys and mortgage protection insurance.

Mortgage broker

Just Mortgages - Self Employed
Aberdeen, Aberdeen City
2020.10 - 2022.06

Providing tailored mortgage and protection advice to meet client needs. This includes assessing current circumstances and taking into account potential future changes to fine the idea mortgage for a client as well as the correct personal insurance to cover their mortgage, home and income in the event they are not able to support the payments themselves due to ill health, injury.

Being self employed I also generate my own leads through either lead purchasing sites, social media, word of mouth and networking groups.

Mortgage Adviser

First Mortgage
Aberdeen, Aberdeen City
2014.07 - 2020.09

Independent mortgage broker in a targeted commission based role. Sourcing the whole market to find clients the best mortgage deal to suit their needs and circumstances.

Obtaining a budget during the fact find stage and incorporating mortgage and protection needs.

Sales of insurance products such as life insurance, critical illness insurance and buildings and contents insurance.

Mortgage Adviser

TSB Bank
Aberdeen, Aberdeen City
2013.07 - 2014.06

Branch based role in sourcing, submitting and processing mortgage applications in a targeted environment.

Attending team meetings with colleagues to discuss the days

appointments and identify any opportunity for potential mortgage needs.

Personal Banking Manager

Lloyds TSB
Aberdeen, Aberdeen City
2009.11 - 2013.07

Branch based adviser in a heavily targeted role in sale of banking products such as, personal loans, credit cards, home insurance and referrals to partners for mortgages and personal investment and insurance needs.

Calling clients from a lead bank and arranging meetings to discus full financial circumstances, identifying any needs and using product knowledge and fact find to recommend suitable products within banking range.

Telesales agent

Lloyds TSB
Glasgow, Glasgow City
2007.08 - 2009.11

Telephony adviser in Direct Marketing dealing with payment protection insurance sales on credit cards, fraud protection and hand-off's to other departments where other needs identified.

Education

CeMaP -

Institute of Financial Services

Skills

Customer-orientated

High level of accuracy

Strong customer relations

Strong interpersonal skills

Ability to self manage

Work well under pressure

Highly motivated

Career driven

Strong teamwork skills

Work well to deadlines

Timeline

Mortgage Adviser

London and Country
2022.06 - Current

Mortgage broker

Just Mortgages - Self Employed
2020.10 - 2022.06

Mortgage Adviser

First Mortgage
2014.07 - 2020.09

Mortgage Adviser

TSB Bank
2013.07 - 2014.06

Personal Banking Manager

Lloyds TSB
2009.11 - 2013.07

Telesales agent

Lloyds TSB
2007.08 - 2009.11

CeMaP -

Institute of Financial Services
Pauline Greig