PAULINE FADZISAI KAVHU
Littlehampton,United Kingdom
Summary
Diligent Caregiver offering several years of expertise providing in-home care and administrative support focusing on supervising and supporting field care teams. Capable of ensuring high-quality care delivery through strong organizational skills and thorough understanding of compliance and best practices. Committed to enhancing well-being of service users by fostering collaborative and compassionate care environment. Hardworking, friendly and excellent interpersonal skills. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
14191
14191
years of post-secondary education
Work History
Field Care Supervisor
Assist Care Group
Ferring, United Kingdom
12.2024 - 03.2025
- Managed daily rota using Access Planning and People Planner for over 50 staff members
- Ensured care plans for clients were updated and detailed to achieve high standard of care
- Mitigated risks through thorough assessment of clients' homes
- Ensured quality standards by adhering to company policies and procedures
- Managed case notes, ensuring accurate record-keeping practices
- Collaborated closely with external support networks and healthcare professionals for comprehensive patient care
- Promoted dignity and respect whilst providing personal care services
- Dealt promptly with complaints, resulting in improved client satisfaction
- Completed prompt incident reports following any accidents or incidents at work
- Coordinated daily operations for smooth running of care services
- Provided necessary guidance to staff during challenging situations
- Conducted performance reviews for staff improvement
- Maintained professional knowledge through regular training sessions
Support care worker
Florence Agency
London, City of London
12.2024 - Current
- Administered medication according to prescribed schedules, ensuring health maintenance.
- Offered respite services for family caregivers allowing them brief periods of rest or time off from caring duties.
- Conducted detailed observations and reported changes in client behaviour to healthcare professionals.
- Offered emotional support during challenging times, facilitating better coping mechanisms.
- Enhanced patient comfort by promptly responding to requests or concerns.
- Promoted patient independence through encouragement and guidance in performing tasks.
- Assisted in all aspects of personal care prioritizing patient dignity, privacy while encouraging independence.
- Built strong patient relationships through compassionate care and friendly rapport building.
Care Assistant
Assist Care Group
Ferring, United Kingdom
07.2024 - 12.2024
- Assisting with daily activities including bathing, grooming, dressing toilet assistance
- Delivering excellent health care; administered medication, overseeing medication and prescription usage, and keeping up to date records of medication
- Mobility assistance: helping with getting in and out of wheelchair, car and shower
- Completed documentation of care, hospital actions and patient activities for up-to-date client records
- Handling both incontinence; emptied catheter, checked and emptied colostomy bags and changed incontinence briefs
- Maintaining confidentiality and compliance standards for optimized patient care
- Optimizing patient satisfaction through compassionate, considered care and communication
- Transporting clients to appointments and completed errands
Care Assistant
Caremark
Worthing, United Kingdom
05.2023 - 07.2024
- Assisting with daily activities including bathing, grooming, dressing toilet assistance
- Delivering excellent health care; administered medication, overseeing medication and prescription usage, and keeping up to date records of medication
- Mobility assistance: helping with getting in and out of wheelchair, car and shower
- Completed documentation of care, hospital actions and patient activities for up-to-date client records
- Handling both incontinence; emptied catheter, checked and emptied colostomy bags and changed incontinence briefs
- Maintaining confidentiality and compliance standards for optimized patient care
- Optimizing patient satisfaction through compassionate, considered care and communication
- Transporting clients to appointments and completed errands
Care Worker
Redcross Eventide Old Age Home
Brakpan, South Africa
11.2021 - 04.2023
- Assisting with daily activities including bathing, grooming, dressing toilet assistance
- Delivering excellent health care; administered medication, overseeing medication and prescription usage, and keeping up to date records of medication
- Mobility assistance: helping with getting in and out of wheelchair, car and shower
- Completed documentation of care, hospital actions and patient activities for up-to-date client records
- Handling both incontinence; emptied catheter, checked and emptied colostomy bags and changed incontinence briefs
- Optimizing patient satisfaction through compassionate, considered care and communication
Office Administrator
Acts Christian Church
Midrand, South Africa
08.2014 - 08.2021
- Accurately executed secretarial tasks, maintaining smooth administrative operations
- Worked to facilitate positive, productive working environments through reliable administrative support
- Managed highly complex diaries for senior staff through effective calendar planning
- Scheduled meetings and corporate events using exceptional organization and planning abilities
- Processed invoices and financial data with strong eye for detail
- Obtained best prices for external services through research, building relationships and negotiation
- Facilitated smooth running of events and conferences averaging 1000 delegates
- Organized invite lists and managed registrations for conference delegates
- Supervised maintenance teams
- Briefed and motivated staff to deliver daily operational requirements
- Coordinated teams, outsourcing work where required
- Forged working relationships with suppliers and negotiated purchasing conditions
- Delivered on projects' key objectives with agreed budgets, timelines and standards
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals
Outreach Worker
Acts of Love
Midrand
09.2010 - 07.2014
- Promoted independence and positive wellbeing when working with vulnerable adults and children
- Supervised planning and execution of medical clinics, soup kitchens, blanket drives, old age home and orphanage visit, hospital visits and community outreaches with over 1000 participants
- Developed detailed quarterly and review reports and ensured compliance to government policies and procedures
Senior Data Research Assistant
UZ - UCSF
Harare
02.2005 - 05.2010
- Contributed to the successful implementation of HIV activities in areas by providing technical support to diverse teams in line with grant requirements
- Identified program priorities and developed innovative strategies in coordination with supervisors in the Microbicide study (HPTN 035) which was Phase II/IIB Safety and Effectiveness Study of Pro 2000 and Buffer Gel in the Prevention of HIV/AIDS
- Planned and coordinated all site activities, while supervising teams of coordinators
- Maintained Access database and managed data entry and analysis, recruitment of study participants
Education
NVQ Level 3 - Diploma in Adult Care RQF 610/0103/6
Association of Learning
Llandudno, Wales 03.2025 -
Medication Administration (Theory) Certificate - Health & Social Care
Florence Academy
OnlineMental Capacity Act Certificate - Health & Social Care
Florence Academy
OnlineManual Handling Certificate - Health & Social Care
Florence Academy
OnlineOxygen Therapy (Theory) - Health & Social Care
Flexebee
OnlineCare Certificate - Health & Social Care
Caremark Worthing
Worthing, West SussexCertificate in Home Based Care - Health
Redcross Society South Africa
Johannesburg, GautengFirst Aid Level 1 Certificate - Health
Redcross Society South Africa
Johannesburg, GautengEnd of Life Care Certificate - Health & Social Care
Florence Academy
Online 04.2001 - 12.2022
Duty of Care Certificate - Health & Social Care
Florence Academy
OnlineDementia Level 1 Certificate - Health & Social Care
Florence Academy
OnlineFirst Aid Level I Certificate - Health
OHS Academy
Midrand, GautengSafety Health Environmental Rep - Health and Safety
OHS Academy
Midrand, GautengOccupational Health and Safety - Health and Safety
OHS Academy
Midrand, GautengGood Clinical Practices Certificate - Health and Research
UZ-UCSF
Harare, ZimbabweSTI/HIV and AIDS Awareness - Health and Research
UZ-UCSF
Harare, ZimbabweSkills
- Work without supervision
- Access Care Planning and People Planner Proficiency
- Care plans development
- Scheduling and Rota management
- Medication Administration
- Planning and Organization
- Extensive knowledge in strategic planning
- Research and development
- Excellent communication skills
- Ability to work in multi-racial and cultural environment
- Team Player
- Compassionate and Empathetic
- Patient Centred Care
- Basic life support training
Reference
Available on request.
Timeline
NVQ Level 3 - Diploma in Adult Care RQF 610/0103/6
Association of Learning
03.2025 -
Support care worker
Florence Agency
12.2024 - Current
Field Care Supervisor
Assist Care Group
12.2024 - 03.2025
Care Assistant
Assist Care Group
07.2024 - 12.2024
Care Assistant
Caremark
05.2023 - 07.2024
Care Worker
Redcross Eventide Old Age Home
11.2021 - 04.2023
Office Administrator
Acts Christian Church
08.2014 - 08.2021
Outreach Worker
Acts of Love
09.2010 - 07.2014
Senior Data Research Assistant
UZ - UCSF
02.2005 - 05.2010
End of Life Care Certificate - Health & Social Care
Florence Academy
04.2001 - 12.2022
Certificate in Home Based Care - Health
Redcross Society South Africa
First Aid Level I Certificate - Health
OHS Academy
Safety Health Environmental Rep - Health and Safety
OHS Academy
Occupational Health and Safety - Health and Safety
OHS Academy
Good Clinical Practices Certificate - Health and Research
UZ-UCSF
STI/HIV and AIDS Awareness - Health and Research
UZ-UCSF
Medication Administration (Theory) Certificate - Health & Social Care
Florence Academy
Mental Capacity Act Certificate - Health & Social Care
Florence Academy
Manual Handling Certificate - Health & Social Care
Florence Academy
Oxygen Therapy (Theory) - Health & Social Care
Flexebee
Care Certificate - Health & Social Care
Caremark Worthing
First Aid Level 1 Certificate - Health
Redcross Society South Africa
Duty of Care Certificate - Health & Social Care
Florence Academy
Dementia Level 1 Certificate - Health & Social Care
Florence Academy
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