Paul-Michael Canny
Falkirk
Summary
With a robust background in Event Catering, Have cultivated a diverse skill set that am now eager to transfer in to the dynamic tech industry. Career to date has not only honed abilities in communications, problem solving and organizational skills but has also taught the value of adaptability, resilience and continuous learning. Driven by a passion for technology and committed to making a meaningful contribution in this new chapter.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Event Catering Manager
Fotheringhams Ice Cream
Falkirk
04.2015 - Current
- Hired and trained both permanent and temporary staff members.
- Mastered multiple EPOS systems
- Built loyal customer base by creating welcoming environment with top quality service.
- Upheld hygiene and safety regulations through regular checks and audits.
- Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
- Fostered collaborative work environment amongst staff members contributing to better productivity.
- Handled event logistics from concept to completion, delivering seamless experiences for clients.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Coordinated large-scale catering events, contributing to the company's reputation, including Scottish Open Golf, Woman's Open, F1 GP Silverstone, Murrayfield Rugby & Concerts
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
Event Catering Server
Fotheringhams Ice Cream
Falkirk
04.2006 - 04.2015
- Demonstrated utmost professionalism whilst interacting with guests for enhanced reputation management.
- Upheld strict hygiene and safety practices during food handling, resulting in zero incidents during tenure.
- Worked flexibly to meet changing event hours and covered staff sickness to maintain service levels.
- Collaborated effectively with team members to deliver top-quality catering services at large-scale events.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Education
Higher National Diploma - Mathematics
Heriot-Watt University
Edinburgh 09.2003 - 05.2006
St. Mungos High School
Falkirk06.2003
Skills
- EPOS systems
- Team building
- Critical-thinking
- Resource optimisation
- Risk Assessment
- Logistical coordination
- Staff management
- Time-management
- Event planning expertise
References
References available upon request.
Timeline
Event Catering Manager
Fotheringhams Ice Cream
04.2015 - Current
Event Catering Server
Fotheringhams Ice Cream
04.2006 - 04.2015
Higher National Diploma - Mathematics
Heriot-Watt University
09.2003 - 05.2006
St. Mungos High School
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