MOHSEN JADERIPOUR
London,London
Summary
IT Strategy & Infrastructure Manager with 10+ years' experience leading technology roadmaps, multi-site rollouts, and digital transformation across retail and payments environments. Proven expertise in aligning IT initiatives with business goals, implementing governance and compliance frameworks (ITIL, GDPR, PCI-DSS), and managing complex infrastructure upgrades in fast-paced, regulated settings.
Overview
24
24
years of professional experience
Work History
Retail Systems Services Engineer - IT Infrastructure & Payments
Harrods
London
01.2024 - Current
- Provide frontline support and strategic enhancement for Windows-based systems and retail EPOS infrastructure, ensuring high availability for card-present payment operations.
- Implement security controls and compliance measures (MFA, endpoint protection, access management) aligned with GDPR and PCI-DSS policies.
- Liaise with business teams to resolve incidents, prioritize changes, and maintain service levels in line with ITIL-style governance processes.
Install Lead Engineer / Project Manager - Digital Stores & POS Platforms
Amazon Fresh (via Seneri POS Ltd)
London
11.2022 - 01.2024
- Led deployment of Hyper-V virtual machines and backend server infrastructure for next-generation checkout and POS environments across multiple sites.
- Managed end-to-end project delivery: requirements, implementation planning, installation, testing, and go-live support with zero revenue-impacting downtime.
- Presented technical updates to business stakeholders and coordinated with vendors to ensure infrastructure met corporate standards and regulatory expectations.
EPOS Lead Engineer / Project Manager - National Rollouts
Celestra Ltd / Seneri POS Ltd
London
01.2018 - 01.2024
- Delivered complex POS and server integration projects for major retail and restaurant brands across the UK, acting as primary technical lead from planning through go-live.
- Executed multi-site rollouts managing schedules, resources, and dependencies while protecting revenue-critical payment operations.
- Implemented standardised build and deployment practices, improving auditability and readiness for security/compliance reviews.
- Worked closely with client IT and operations leadership to align technology changes with business priorities and governance requirements.
IT Manager - Infrastructure & Digital Transformation
Ace Restaurant Tech / WT EPOS
London
01.2013 - 02.2018
- Owned infrastructure operations (POS, back-office, network services) for multiple restaurant clients; defined and executed IT roadmaps covering virtualization, backup, security upgrades.
- Introduced ITIL-inspired governance for change, incident, and problem management, improving service stability and KPIs (uptime, first-time fix rates).
- Managed vendor relationships, procurement, and IT budgets; implemented security controls and data-protection measures aligned with PCI-DSS expectations.
Network Support Engineer / Project Manager - Multi-Site Operations
Diamond Mine Co.
London
01.2002 - 01.2011
- Led network deployment and system support for multi-site, cross-border operations; managed infrastructure upgrades and high-pressure incident response.
Education
CCNA - Cisco Certified Network Associate -
01.2014
CCNP - Cisco Certified Network Professional -
01.2014
Advanced Diploma - Computer Studies
AUI
01.2010
Skills
- Technology roadmapping
- Digital transformation
- ITIL concepts
- Change management
- Incident management
- Problem management
- KPI tracking
- Windows Server
- Hyper-V
- Virtualization
- Networking
- Cisco
- TCP/IP
- LAN/WAN
- Microsoft 365
- Azure
- GDPR practices
- PCI-DSS practices
- MFA
- Endpoint protection
- EDR
- Access management
- Audit-ready documentation
- Multi-site rollouts
- Stakeholder management
- Vendor coordination
- Budget management
- Team leadership
- EPOS systems
- POS systems
- Payment infrastructure
- Linux support
- Unix support
- Windows support
- Database fundamentals
Custom Section
- Generative AI SQL Database Specialist with ChatGPT - Vanderbilt University
- AI and Machine Learning Essentials with Python - Penn Engineering
- Advanced Relational Database and SQL - Coursera
Websites, Portfolios and Profiles
linkedin.com/in/mohsenjaderipour-5b46a894
Timeline
Retail Systems Services Engineer - IT Infrastructure & Payments
Harrods
01.2024 - Current
Install Lead Engineer / Project Manager - Digital Stores & POS Platforms
Amazon Fresh (via Seneri POS Ltd)
11.2022 - 01.2024
EPOS Lead Engineer / Project Manager - National Rollouts
Celestra Ltd / Seneri POS Ltd
01.2018 - 01.2024
IT Manager - Infrastructure & Digital Transformation
Ace Restaurant Tech / WT EPOS
01.2013 - 02.2018
Network Support Engineer / Project Manager - Multi-Site Operations
Diamond Mine Co.
01.2002 - 01.2011
CCNA - Cisco Certified Network Associate -
CCNP - Cisco Certified Network Professional -
Advanced Diploma - Computer Studies
AUI