Ethan McMahon
Chesterfield,Derbyshire
Summary
A motivated and reliable young professional with hands‑on experience in retail, food service and running an independent clothing brand. As founder of TCWP, I have developed skills in sales, customer service, digital marketing and supplier coordination alongside studying and paid employment. I bring a strong work ethic, confidence in busy environments and a positive, team‑focused attitude. Keen to continue building experience and contributing proactively to workplace success.
Overview
3
3
years of professional experience
Work History
Founder
Independent Clothing Brand
Chesterfield
01.2024 - Current
- Managed all aspects of product development, from initial design through to supplier coordination, quality checks and launch
- Directed the brand’s marketing activity to increase awareness and attract new customers
- Promoted brand through digital marketing and social media, driving customer engagement and brand visibility
- Liaise directly with suppliers and manufacturers, building trusted working relationships
- Managed basic budgeting, pricing and cost control, making informed decisions on product investment
- Handled sales activity, managing customer enquiries, order processing, and after-sales communication to enhance customer satisfaction
- Communicate professionally with customers through email and social media platforms
- Developed responsibility, independence, and commercial awareness by managing brand operations alongside education
- Built and managed TCWP, an independently developed clothing brand supported by a self‑built website
Customer Assistant
Newbold Fish Bar
Chesterfield
05.2025 - 08.2026
- Processed customer orders and payments accurately during peak trading periods, ensuring efficient service delivery
- Managed multiple tasks simultaneously to uphold service speed and quality
- Followed strict food hygiene and health & safety standards
- Collaborated with team to perform cashier duties, assist customers with products, and maintain cleanliness.
- Collaborated closely with team members to achieve shared goals
- Collaborated with team to perform cashier duties, assist customers with products, and maintain cleanliness.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
Customer Assistant
Sainsbury’s
Chesterfield
09.2025 - 01.2026
- Delivered high‑quality customer service across various store duties, enhancing overall customer satisfaction
- Established rapport with customers through courteous and professional communication, fostering loyalty and repeat business.
- Processed transactions efficiently, handling cash, credit cards, and gift vouchers with accuracy and attention to detail.
- Operated EPOS systems and handled cash and card payments responsibly
- Facilitated stock replenishment, shelf organisation, and merchandising to maintain store presentation and availability
- Developed dependable and adaptable customer service skills through daily interactions
- Worked as team member, performing cashier duties, product assistance and cleaning.
- Participated in staff training sessions, acquiring new skills and knowledge to improve performance and customer service delivery.
- Modified duties according to store needs to maintain operations
Retail Customer Assistant (Temporary)
TK Maxx
Chesterfield
09.2024 - 01.2025
- Delivered friendly, helpful customer service, enhancing customer experience during busy Christmas trading period
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Addressed customer service enquiries quickly and accurately.
- Processed cash and card payments efficiently during busy shopping periods, minimising customer wait times
- Worked confidently under pressure in a fast‑paced retail environment
- Maintained shop‑floor standards through stock replenishment and visual merchandising
- Supported stock management through inventory checks and replenishing shelves, ensuring optimal product availability
- Supported colleagues to ensure smooth daily store operations
- Worked as a team member, performing cashier duties, product assistance and cleaning.
- Developed strong communication, teamwork and time‑management skills
- Stocked inventory daily to ensure product freshness and availability.
Education
OCR Level 3 Cambridge Technical Diploma - Engineering
UTC Sheffield
Sheffield, SHF04-2026
GCSEs -
St Mary’s Catholic High School
Chesterfield01-2022
Skills
- Customer service
- Face-to-face communication
- Cash handling
- EPOS systems
- Teamwork
- Collaboration
- Working efficiently in fast-paced environments
- Time management
- Multitasking
- Stock replenishment
- Merchandising
- Food hygiene
- Health and safety awareness
- Reliability
- Punctuality
- Attention to detail
- Systems skills
- Digital skills
- Microsoft Applications
- Point of Sale systems
- Customer Relationship Management
- Microsoft Copilot
- AI tools
- Digital communication tools
- Task coordination
- Digital marketing
- Brand management
- Inventory management
- Sales processing
- Entrepreneurial spirit
- Customer relationship management
- Entrepreneurial mindset
- Integrity and ethics
- Product development
- Brand development
Custom Section
Founder – Independent Clothing Brand, Set up and manage an independently run clothing brand alongside education, Communicate professionally with customers via email and social media, Liaise directly with suppliers and manufacturers to build trusted relationships, Manage basic budgeting, pricing and financial planning, Promote the brand through digital marketing and social platforms, Developed strong responsibility, independence and commercial awareness
References
Available on request.
Availability
Available for evenings, weekends and additional hours during school holidays. Flexible, reliable and punctual.
Timeline
Customer Assistant
Sainsbury’s
09.2025 - 01.2026
Customer Assistant
Newbold Fish Bar
05.2025 - 08.2026
Retail Customer Assistant (Temporary)
TK Maxx
09.2024 - 01.2025
Founder
Independent Clothing Brand
01.2024 - Current
OCR Level 3 Cambridge Technical Diploma - Engineering
UTC Sheffield
GCSEs -
St Mary’s Catholic High School