Paul Mansell
BARNSLEY,south yorkshire
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of sales assistant role.
Overview
19
19
years of professional experience
Work history
Sales assistant
Morrisons
BARNSLEY, south yorkshire
2008.11 - Current
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Assisted customers with product selection for optimal satisfaction.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Managed till operations smoothly, reducing waiting time for customers.
- Ensured stock replenishment in timely manner to maintain product availability.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Built strong relationships with regular customers for repeat business.
- Collaborated effectively with team members to meet sales targets.
- Handled cash transactions swiftly, ensuring accurate accounting at end of each shift.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Followed company procedures and guidelines for smooth retail operations.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Updated product labelling and pricing to reflect discounts and offers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Excellent customer service though all aspects of my role.
- Also I am union rep has well as health and safety rep.
Mobile Cleaner
Horizon Cleaning
Barnsley, South Yorkshire
2007.08 - 2008.09
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Assisted colleagues in heavy-duty cleaning tasks for efficient completion of duties.
- Organised tools and equipment at end of day for easy access next working day.
- Employed deep-cleaning techniques on hard-to-reach areas, ensuring comprehensive sanitation.
- Conducted routine inspection post-cleaning, verifying attention to detail and thoroughness in tasks completed.
- Operated machine polishing equipment with precision.
Education
GCSEs - Technoloy
Kirk Balk Secondary School
Barnsley 07.1993
Skills
- Outstanding customer service
- Loss prevention
- Stock room management
- Warehouse organisation
- Health and Safety regulations
- Loss prevention awareness
- Forklift truck driver trained
- Positive attitude
Hobbies
I am a keen mountain bike and diy
Timeline
Sales assistant
Morrisons
2008.11 - Current
Mobile Cleaner
Horizon Cleaning
2007.08 - 2008.09
GCSEs - Technoloy
Kirk Balk Secondary School