Paul Frost
Kettering,Northamptonshire
Summary
Dedicated mental health professional with extensive expertise in relapse prevention, substance abuse counselling, and trauma-informed care. Demonstrates proficiency in therapeutic communication and recovery planning, ensuring patient confidentiality and a non-judgmental attitude. Committed to advancing mental health training and self-harm awareness while administering medication effectively. Aspires to contribute to holistic patient recovery through compassionate care and evidence-based practices.
Compassionate and driven, demonstrating excellent communication and interpersonal skills, coupled with strong ability to build rapport and provide support. Proven in conflict resolution and teamwork, bringing calm and empathetic approach to challenging situations. Dedicated to making positive impact in [Desired Position] role.
Empathetic and driven to support individuals in their recovery journey. Leverage skills in active listening and crisis intervention, combined with strong communication and problem-solving abilities. Aim to foster positive change and empower clients towards sustainable well-being.
Overview
12
12
years of professional experience
Work history
Peer Support/ Recovery Worker
Turning Point
Nottingham, Nottinghamshire
03.2022 - Current
- Performed daily administrative tasks efficiently-maintained smooth operations in a fast-paced setting.
- Developed individual recovery plans for clients to foster independence and resilience.
- Facilitated group therapy sessions, promoting open communication amongst peers.
- Provided crisis intervention services, preventing escalation of incidents.
- Aid in the recovery of people with mental health issues.
- Monitored client progress regularly, adapting treatment plans as needed for optimal results.
- Advocated for clients' rights within the broader community, enhancing social inclusion outcomes.
- Assisted in the coordination of multidisciplinary team meetings, improving service delivery.
- Managed case files meticulously, ensuring accurate documentation of all relevant information.
- Established trustful relationships by respecting client confidentiality and privacy at all times.
Long Distance Courier Driver
ACE Same Day Delivery Service
Castle Donington, Leicestershire
02.2014 - 03.2019
- Ensured cleanliness and maintenance of courier van to uphold professional image of company.
- Completed necessary paperwork relating to deliveries and consignments accurately for record-keeping purposes.
- Collaborated closely with dispatch team; ensured accurate communication about delays or problems.
- Assisted warehouse staff in sorting out parcels for delivery to enhance service speed.
- Increased efficiency by planning optimal routes using GPS navigation systems.
- Followed instructions regarding specific drop-off procedures; respected customers' preferences at all times.
- Maintained excellent driving record for safe transportation of items.
- Obtained signatures from customers upon receipt of delivered goods for confirmation of successful deliveries.
Education
Peer Support - Mental Health
NHS Trust
Nottingham 01.2023 - 04.2023
Skills
- Relapse prevention knowledge
- Substance abuse counselling
- Trauma-Informed care approach
- Mental health training
- Actively listening
- Self-Harm awareness
- Recovery planning expertise
- Therapeutic communication
- Non-Judgmental attitude
- Patient confidentiality observance
- Medication Administration
Timeline
Peer Support - Mental Health
NHS Trust
01.2023 - 04.2023
Peer Support/ Recovery Worker
Turning Point
03.2022 - Current
Long Distance Courier Driver
ACE Same Day Delivery Service
02.2014 - 03.2019