Summary
Overview
Work history
Education
Skills
References
Timeline
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Paul Cousins

Bristol

Summary

Experienced professional with expertise in NHS operations and performance management, emergency preparedness, and strategic planning. Demonstrates a strong track record in service transformation, governance, risk and compliance, and financial oversight, including business case development. Skilled in managing cancer care pathways, fostering multi-agency collaboration, and implementing incident command structures to ensure effective responses. Proficient in business continuity planning, stakeholder engagement, policy development, and delivering training and debriefing sessions. Committed to driving operational excellence through innovative solutions and collaborative approaches.

Overview

6
6
years of professional experience
2024
2024
years of post-secondary education

Work history

Emergency Preparedness, Resilience & Response (EPRR) Manager

North Bristol NHS Trust
Bristol
03.2025 - 09.2025
  • Lead Trust-wide EPRR strategy, ensuring compliance with NHS England core standards.
  • Designed and delivered live and desktop exercises, including collaboration with the Metropolitan Police and members of the Royal Household.
  • Provided strategic advice during incidents, supporting Gold and Tactical command.
  • Embedded lessons learned through post-incident reviews and risk assessments.
  • Developed emergency preparedness plans that enhanced organisational resilience and response capabilities.
  • Coordinated with local authorities to establish effective communication channels during crisis situations.
  • Reviewed and updated response plans regularly to align with best practices and regulatory requirements.

Speciality Manager – Medicine Division

North Bristol NHS Trust
Bristol
10.2022 - 02.2025
  • Led operational delivery for Endoscopy, Endocrinology, Diabetes and Medical Workforce initiatives.
  • Reduced outpatient waiting times from 95 to 18 weeks through targeted recovery strategies.
  • Managed £5M budget and executed locum incentive schemes, achieving savings of £20,000 within four months.
  • Deputised for General Manager and delivered presentations at Trust-wide boards.
  • Led development and implementation of strategic initiatives to enhance patient care within medicine division.
  • Boosted department efficiency by streamlining operational processes.
  • Coordinated cross-departmental collaboration for improved workflow.

Speciality Manager – Breast Care

North Bristol NHS Trust
Bristol
05.2021 - 10.2022
  • Oversaw breast cancer services across three hospital sites.
  • Delivered COVID-19 backlog recovery through theatre schedule redesign.
  • Improved patient experience and met cancer pathway targets.
  • Led development and implementation of breast care services to enhance patient experience.
  • Reviewed and analysed patient feedback to identify areas for service improvement and implement changes.
  • Led performance reviews, identified areas for improvement.

Pre-Operative Assessment & COVID Testing Support Manager

North Bristol NHS Trust
Bristol
04.2021 - 08.2021
  • Led service redesign during the pandemic to ensure safe elective recovery.
  • Supported strategic planning and divisional business cases.
  • Facilitated regular meetings to discuss project updates and address team challenges effectively.
  • Optimised workflow procedures with strategic planning and team coordination.

Independent Sector Support Manager

North Bristol NHS Trust
Bristol
10.2020 - 04.2021
  • Negotiated contracts and coordinated elective services across external providers.
  • Delivered additional capacity during pandemic recovery.

Support Manager – ASCR (General Surgery)

North Bristol NHS Trust
Bristol
03.2020 - 10.2020
  • Managed waiting list and outpatient teams, delivering RTT and cancer targets.
  • Oversaw recruitment and theatre scheduling.

Gynaecology Support Manager – Women & Children's Division

North Bristol NHS Trust
Bristol
09.2019 - 03.2020
  • Improved theatre utilisation and waiting list management.
  • Introduced SOPs and supported governance processes.

Education

Public Governor

University Hospitals Bristol and Weston NHS Foundation Trust
2025 -

Excellence in Management Programme

North Bristol Trust
2023 - 01.2024

Rosalind Franklin Programme

NHS Leadership Academy
2022 -

Independent Assessor

Human Tissue Authority

Mary Seacole Leadership Programme

NHS Leadership Academy
2018 -

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Hengrove School

Skills

  • NHS operations and performance management
  • Emergency preparedness and response
  • Strategic planning and service transformation
  • Governance, risk and compliance
  • Financial oversight and business case development
  • Cancer care pathways
  • Multi-agency collaboration
  • Incident command structure
  • Business continuity planning
  • Training and debriefing
  • Stakeholder engagement
  • Policy development and compliance

References

References available upon request.

Timeline

Emergency Preparedness, Resilience & Response (EPRR) Manager

North Bristol NHS Trust
03.2025 - 09.2025

Speciality Manager – Medicine Division

North Bristol NHS Trust
10.2022 - 02.2025

Speciality Manager – Breast Care

North Bristol NHS Trust
05.2021 - 10.2022

Pre-Operative Assessment & COVID Testing Support Manager

North Bristol NHS Trust
04.2021 - 08.2021

Independent Sector Support Manager

North Bristol NHS Trust
10.2020 - 04.2021

Support Manager – ASCR (General Surgery)

North Bristol NHS Trust
03.2020 - 10.2020

Gynaecology Support Manager – Women & Children's Division

North Bristol NHS Trust
09.2019 - 03.2020

Independent Assessor

Human Tissue Authority

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Hengrove School

Public Governor

University Hospitals Bristol and Weston NHS Foundation Trust
2025 -

Excellence in Management Programme

North Bristol Trust
2023 - 01.2024

Rosalind Franklin Programme

NHS Leadership Academy
2022 -

Mary Seacole Leadership Programme

NHS Leadership Academy
2018 -
Paul Cousins