Paul bedford
Crawley,United Kingdom
Summary
I managed a very successful Revenue Protection trial for GTR for 16 months which resulted in the company securing 44 new permanent vacancies.
i am a talented Team Leader who is experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
i am Driven and adaptable, with knack for leadership and communication. Demonstrates strong problem-solving abilities and talent for conflict resolution. Committed to fostering team success and achieving organisational goals in revenue protection
Overview
27
27
years of professional experience
1
1
year of post-secondary education
Work history
Revenue Protection Team Leader/Manager
GTR
Brighton/Blackfriars, Southern England
10.2023 - 04.2025
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Improved customer satisfaction through close collaboration with the team.
- Encouraged open communication, fostering a positive work culture.
Rail Enforcement Team Leader
GTR
Brighton, Southern England
02.2022 - 10.2023
- Introduced innovative solutions which maximised output without compromising quality.
- Increased team cohesion by implementing regular feedback sessions.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Resolved conflicts effectively, promoting harmony within the workforce.
Rail Enforcement Officer
GTR
Brighton, Southern England
01.2010 - 02.2021
- Undertook surveillance operations, gathering vital intelligence on criminal activities.
- Worked collaboratively with social services when dealing with vulnerable individuals or families.
- Utilised negotiation skills during conflict situations leading to peaceful resolutions.
Detention Centre Officer
G4S
Gatwick, West Sussex
01.2009 - 01.2010
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
- Performed thorough investigations into reported incidents, leading to accurate record-keeping.
- Responded promptly and effectively to emergencies using established protocols.
- Conducted risk assessments to ensure public safety.
Air catering supervisor
LSG Skychef
Gatwick, Crawley
08.1998 - 01.2009
- Delegated tasks effectively amongst team members depending on their skills and strengths.
- Assisted the chef in meal preparation when required, ensuring efficient operations.
- Implemented health and safety regulations diligently for a secure working environment.
- Coordinated with vendors for supply of freshest ingredients.
Education
RSA 1 Office assistant - Genersal office work
College
Canterbury 09.1990 - 05.1991
Skills
- Decision-Making autonomy
- Risk assessment knowledge
Languages
German
Beginner
Timeline
Revenue Protection Team Leader/Manager
GTR
10.2023 - 04.2025
Rail Enforcement Team Leader
GTR
02.2022 - 10.2023
Rail Enforcement Officer
GTR
01.2010 - 02.2021
Detention Centre Officer
G4S
01.2009 - 01.2010
Air catering supervisor
LSG Skychef
08.1998 - 01.2009
RSA 1 Office assistant - Genersal office work
College
09.1990 - 05.1991
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