Parveen Kumar
Liverpool,Merseyside
Summary
Experienced in customer service with focus on creating positive guest interactions. Known for maintaining clean and organised environments, ensuring welcoming atmosphere. Skilled in teamwork and communication, contributing to smooth daily operations.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
1
1
year of professional experience
Work history
Floor staff member
Morrison's
Liverpool, Merseyside
07.2024 - Current
- Delivered excellent service by handling customer complaints professionally and efficiently.
- Promoted products and services for increased sales opportunities.
- Operated cash register accurately to prevent discrepancies in financial transactions.
- Contributed to team meetings with insightful suggestions for continuous improvement.
- Assisted in stock control and management for smoother operation.
- Supported colleagues during busy periods for effective teamwork.
Shop assistant
Nisa locals
Liverpool, Merseyside
08.2024 - 12.2024
Cleaning assistant
Innside by Melia Hotel
Liverpool, Merseyside
06.2024 - 11.2024
- Implemented efficient housekeeping routines, leading to improved workflow operations within the team.
- Completed laundry tasks to provide fresh linens and towels for hotel guests.
Education
Master of Science - business management
Wrexham Glyndwr University, Wales
United Kingdom 06.2024 -
Bachelor of Arts - Arts
Cdlu university India
India 03.2015 - 03.2018
Skills
- Time management efficiency
- Restocking competence
- Team worker
- Bilingual or multilingual
- Product display techniques
- Vigilance and security awareness
- Comfort with physical labour
- Complaint handling expertise
- Cleaning protocols
- Inventory and stock management
Affiliations
- reading books
- singing
- cricket
Timeline
Shop assistant
Nisa locals
08.2024 - 12.2024
Floor staff member
Morrison's
07.2024 - Current
Cleaning assistant
Innside by Melia Hotel
06.2024 - 11.2024
Master of Science - business management
Wrexham Glyndwr University, Wales
06.2024 -
Bachelor of Arts - Arts
Cdlu university India
03.2015 - 03.2018
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