Francesca O'Callaghan

• Performed regular cleaning duties; as a result, maintained hygienic conditions on the shop floor
• I worked closely with team members to ensure smooth operations during busy periods and contributed to a welcoming atmosphere.
• Assisted in stock control and management for smoother operation.
• Delivered excellent service by handling customer complaints professionally and efficiently.

In summary: My role required effective communication, multitasking, and a strong ability to work under pressure

• During my work experience placement I learnt about the aspects of community radio, including editing, podcasts, attending meetings and events.
• At the end of their experience I had the opportunity to broadcast my own show.
• Benefits - improved my confidence and public speaking, the ability to present, multi tasking, creativity,

and contributing to the community

• I've had the pleasure of building meaningful connections with customers by ensuring their food and drink needs were met promptly and with care.
• The fast-paced nature of the role, especially during the hectic holiday periods, taught me the importance of staying calm and efficient under pressure while maintaining a high standard of service.
• I've also learned to be both independent and a strong team player, recognising that collaboration is key to creating a positive atmosphere and smooth operations.
• My time in the role has strengthened my sense of responsibility—being punctual, adaptable with my schedule, and willing to work long hours whenever needed

• During my week-long work experience as a Primary School Assistant, I had the invaluable opportunity to support various classrooms, collaborating closely with both students and teachers.
• This hands-on experience allowed me to develop essential communication skills, adapting to the needs of each class while fostering positive relationships with students.
• I learned the importance of teamwork and how to contribute effectively in a dynamic environment, ensuring that both educational and administrative taskswere completed efficiently.
• The role also instilled in me a strong work ethic, which continues to influence my approach to responsibilities in both my professional and personal life.