Summary
Overview
Work History
Education
Credentials And Licenses
References
Certification
Timeline
GeneralManager
Parichart Maneeapond

Parichart Maneeapond

General Manager
Oxfordshire

Summary

Efficient professional with 30 years of experience and a proven knowledge of hospitality management and retail sales. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

31
31
years of professional experience
2
2
Certifications
1
1
Language

Work History

Part Time Kitchen Manager ( Cover )

The Crown (Greeneking)
High Wycombe , Buckinghamshire
11.2023 - 05.2024


  • Maintain hygiene levels and safety regulations in the kitchen to help to guarantee the care of my entire team and visitors.
  • Manage a busy kitchen, training and developing a high performing team.
  • Working under pressure in a busy kitchen and getting the best out of my team.
  • Check and delivering tasty and well-presented meals to customers.
  • I am keen to take on and adapt to challenges whilst working in a busy kitchen.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Consistently met local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Scheduled and received food deliveries, adhering to food cost and budget.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Monthly stock count. Complete all stock count and enter to Aztec stock system.

Assistant Manager

The Bell (Greeneking)
Wallingford , Oxfordshire
01.2021 - 07.2023
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Monitored security to protect employees, customers and property.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Chef, Assistant Manager/Covering General Manager

Thaikhun
Oxford
8 2018 - Current
  • Started at Thaikhun as prep chef, dealing with all stock accountability in the building, setting the team up with prep for the day and in general organising the kitchen staff
  • Promoted to assistant manager with a change in GM, dealt with all matters both FOH and BOH, from rotas, to cash ups, reviews, and responsible for our staff training
  • Promoted to acting General Manager in September 2021, Dealing with over 60 staff and sales of over 50,000 per week
  • I left my position to work with my husband at his new pub venture, but realise I miss working around Thai people in restaurants.
  • Collaborated with team members to ensure timely delivery of orders, improving overall dining experience for guests.
  • Monitored inventory levels and communicated supply needs to management, reducing instances of stock shortages during service hours.
  • Worked closely with front-of-house staff to address customer feedback or concerns promptly, fostering strong cross-functional teamwork within the restaurant setting.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Cleaned and maintained work areas, equipment and utensils.
  • Trained new staff on food preparation and safety procedures.
  • Enhanced customer satisfaction by creating visually appealing and delicious dishes in a timely manner.
  • Prepped ingredients ahead of time to increase cooking and service speed.
  • Followed food safety practices and sanitation guidelines.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
  • Trained new staff members on kitchen procedures, contributing to the growth of a cohesive culinary team.
  • Assisted in budget management by monitoring food costs and portion control measures for greater financial efficiency.

Wholesale and Retail

Gang Of Divas
Bangkok
08.2007 - 01.2018
  • Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria
  • Purchase new or used items from online or physical sources for resale via retail or auction Web site
  • Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software
  • Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites
  • Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods
  • Design customer interface of online storefront, using web programming or e-commerce software
  • Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces
  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors
  • Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising
  • Cancel orders based on customer requests or inventory or delivery problems
  • Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage
  • Collaborate with search engine shopping specialists to place marketing content in desired online locations
  • Deliver e-mail confirmation of completed transactions and shipment
  • Determine and set product prices
  • Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites
  • Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.

Assistant Restaurant Manager

Whiteroom Restaurant
Portsmouth
09.2001 - 04.2004
  • I managed most aspects of food service operations for the restaurant and bar
  • I hired, trained, motivated, supervised, evaluated, scheduled and developed employees
  • Oversee inventory control, ordering, food sanitation and quality control of food products
  • Maintained excellent customer service by adopting 'the customer comes first' in all daily employee meetings
  • Answer telephone calls and respond to inquiries or make reservation
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
  • Operate cash registers to accept payments for food and beverages
  • Prepare staff work schedules
  • Plan parties or other special events and services
  • Perform marketing and advertising services
  • Assist with preparing and serving food and beverages
  • Investigate and resolve complaints regarding food quality and service.

Restaurant Supervisor

Mai Thai Restaurant
Portsmouth
03.1997 - 09.2001
  • Answer telephone calls and respond to inquiries and make reservation
  • Greet guests and seat them at tables or in waiting areas
  • Taking care of customers to ensure satisfaction with food and service, to respond to complaints
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
  • Responsible for the bar, guest relations, quality standards, serve food and beverage
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
  • Operate cash registers to accept payments for food and beverages
  • Supervise and coordinate activities of dining room staff to ensure that customers receive prompt and courteous service
  • Plan parties or other special events and services.

Housekeeping Room Attendant

Hilton Hotel
Portsmouth
07.1995 - 01.1996
  • Handled requests for extra linens, toiletries and other supplies.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Bar Staff Member

The Mermaid Pub & Restaurant
Portsmouth
05.1994 - 06.1995

Kitchen assistant

Hogarth Cafe
11.1993 - 02.1995
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures
  • Take and record temperature of food and food storage areas such as refrigerators and freezers
  • Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas
  • Remove trash and clean kitchen garbage containers
  • Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
  • Distribute food to waiters and waitresses to serve to customers
  • Stock cupboards and refrigerators, and tend salad bars and buffet meals
  • Package take-out foods or serve food to customers.

Education

NVQ Diploma Level 3 Catering & Hospitality -

Northbrooke collage
Worthing, West sussex

Credentials And Licenses

Food hygiene certificate

References

IAN HARRISS, Cluster Manager, Thai Leisure Group LTD, 07491377808, mightharriss@gmail.com, Former Manager

Certification

First Aider

Timeline

Food safety level 3

05-2024

Part Time Kitchen Manager ( Cover )

The Crown (Greeneking)
11.2023 - 05.2024

First Aider

01-2022

Assistant Manager

The Bell (Greeneking)
01.2021 - 07.2023

Wholesale and Retail

Gang Of Divas
08.2007 - 01.2018

Assistant Restaurant Manager

Whiteroom Restaurant
09.2001 - 04.2004

Restaurant Supervisor

Mai Thai Restaurant
03.1997 - 09.2001

Housekeeping Room Attendant

Hilton Hotel
07.1995 - 01.1996

Bar Staff Member

The Mermaid Pub & Restaurant
05.1994 - 06.1995

Kitchen assistant

Hogarth Cafe
11.1993 - 02.1995

Chef, Assistant Manager/Covering General Manager

Thaikhun
8 2018 - Current

NVQ Diploma Level 3 Catering & Hospitality -

Northbrooke collage

Similar Profiles

CREATE PROFILE
Parichart ManeeapondGeneral Manager