Pamela Binning
Tiptree,Essex
Summary
High-achieving Credit Controller offering quality-minded and customer-driven approach. Resourceful and skilled professional focused on improving department productivity and streamlining processes for efficiency.
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.
Overview
28
28
years of professional experience
5
5
years of post-secondary education
Work history
Credit Controller / Office Supervisor
Impression Europe Ltd
Colchester, Essex
2001.02 - 2024.07
- Responsible for the efficient running off accounts, order progress and samples departments.
- Oversee all credit control and account issues.
- Ensure the continuous flow of monies and make decisions on credit status etc.
- Answering phone calls and emails
- Dealing with customers & suppliers
Receptionist / Typist / Accounts assistant
Post Office Insurance Society
London
1996.02 - 1998.02
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Delivered front of house duties with warm and professional manner.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Carried out routine office duties to support productive workflow.
- Prioritised and managed typing tasks based on urgency and deadlines.
- Prepared bank deposits, checking and correcting any errors.
- Posted financial data to appropriate accounts in automated accounting system.
- Supported accurate recordkeeping by properly documenting financial transactions.
Education
NVQ Level 2 - Business Administration
Colchester Institute
Colchester 1993.09 - 1994.06
GCSEs - Art, Geography, French, Design & Realisation
Thurstable School
Tiptree 1987.09 - 1992.05
Skills
- Customer Service
- Team-work
- Good inter-personal skills
- Time management
- Prioritising tasks
- Full driving licence
- Friendly and likable
Affiliations
- Music, yoga, holistic health
References
References available upon request.
Timeline
Credit Controller / Office Supervisor
Impression Europe Ltd
2001.02 - 2024.07
Receptionist / Typist / Accounts assistant
Post Office Insurance Society
1996.02 - 1998.02
NVQ Level 2 - Business Administration
Colchester Institute
1993.09 - 1994.06
GCSEs - Art, Geography, French, Design & Realisation
Thurstable School
1987.09 - 1992.05