Defani Chandrasingam
Summary
High-achieving Credit Controller offering quality-minded and customer-driven approach. Resourceful and skilled professional focused on improving department productivity and streamlining processes for efficiency. Highly skilled and detail-oriented with a strong background in the finance industry - holding a Bachelors' degree in Accounting and Finance. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work history
Credit Controller
Yusen Logistics
11.2023 - 07.2024
- Checked customer credit ratings and set up credit accounts
- Examined financial statements, credit reports, and profiles in order to determine the creditworthiness of new/existing customers
- Started legal proceedings if debts are not paid within an agreed time
- Conducted thorough risk assessments to identify the chances of repayment and viewed potential credit risks
- Communicated with customers to organise repayments
- Prepared reports with recommendations for credit limits and terms and agreements with customers
- Processed payments and maintained customer records up to date
- Analyzed customer's' financial health and examined cashflow
- Ensured to monitor and review customer's financial performance to see if there is any irregular changes or credit risk
- Communicated effectively with, legal teams as well as sales team to ensure credit policies are efficient
- Explained credit terms, credit limits as well as further contract details to customers
- Produce credit reports, payment history, financial statement for management
- Implemented and maintained internal controls to mitigate credit risk and protect company assets.
Credit Controller
The Access Group
Loughborough
03.2022 - 10.2023
- Undertook all necessary actions to ensure all billing is accurately invoiced to the customer in the timelines and ensured that payment secured strong credit control results for the business using a variety of communication formats
- Presciently monitored and managed the process to decrease overdue debt and improve cash flow
- Ensured Sales Handovers are processed accurately to minimise customer disputes
- Processed Sales Handovers and other billing as required
- Effectively conducted credit checks and assessed creditworthiness for new and existing customers
- Contacted customers for payment on invoices raised, using a proactive approach to ensure cash collections are maximised
- Continually enhanced the businesses systems and procedures to maintain excellent efficiencies within the credit control function
- Contacted customers to discuss outstanding payments and resolved any billing queries or disputes in a professional and polite manner
- Liaised with, and maintained the support of, the sales teams to ensure that new sales handovers are sent in with the necessary support and information.
Credit Controller
Loughborough University
Loughborough
10.2021 - 03.2022
- Assisted and supported suppliers and internal customers, via email of over the telephone, providing consistent advice and excellent customer service
- Tracked outstanding debtor balances and collected incoming cash on accounts.
- Provided advice over how to comply with University purchasing regulations whilst facilitating the requirement.
- Collated, checked and posted expenses claims.
- Also ensured cash advances were appropriately controlled.
- Assisted with supplier payments, either during the weekly payment runs or with one-off payments (including foreign accounts)
- Created and maintained supplier records, including accurate management of supplier bank details in line with policy.
- Followed up monthly statements with courtesy calls to students.
Assistant Accountant
Tokio Marine HCC
Leicester
06.2021 - 09.2021
- Assisted with audit preparation and ensured compliance with GAAP guidelines
- Verified vendor accounts by reconciling monthly statements
- Analyzed financial data to identify discrepancies and generate financial reports for management review
- Received payment from customers via cash, check, and credit cards to pay due invoices
- Accurately recorded purchase invoices onto Sage Line 50
- Ensured invoices are authorized by relevant personnel in a timely manner
- Scanned and filed invoices as necessary
- General maintenance of the purchase ledge
- Prepared payment runs.
Education
Bachelor of Arts (B.A.) with Honors - Accounting and Finance
Coventry University, Coventry
Skills
- Time management
- Analytical thinking
- Problem-solving skills
- Organization and strong attention to detail
- Excellent written and verbal communication skills
- Active listening
- Clerical knowledge
- Business knowledge
- Customer service
- Performing accounts payable and receivable functions
- Managing payroll
- Forecasting budgets
- Producing financial reports that are aligned with accounting standards
- Customer credit checks
- Understanding the tax code
- Executing reconciliations
- Strong written and oral communication
- Analytical and problem-solving skills
- Systems analysis
- Mathematical and deductive reasoning
- Dimension
- Agresso (Unit 4)
- SPSS Eclipse
- ImageRight
- Sage Line 50
- Cascade
- SAP
- SITS
- CREDICA
- CODA
- AS400
- CargoWise
SYSTEMS USED:
Languages
German
Native
Tamil
Fluent
English
Fluent
Spanish
Intermediate
Timeline
Credit Controller
Yusen Logistics
11.2023 - 07.2024
Credit Controller
The Access Group
03.2022 - 10.2023
Credit Controller
Loughborough University
10.2021 - 03.2022
Assistant Accountant
Tokio Marine HCC
06.2021 - 09.2021
Bachelor of Arts (B.A.) with Honors - Accounting and Finance
Coventry University, Coventry
Similar Profiles
Cristina PauloCristina Paulo
Material Handler at Yusen LogisticsMaterial Handler at Yusen Logistics
Jose GonzalezJose Gonzalez
Cherry Picker Operator at Yusen LogisticsCherry Picker Operator at Yusen Logistics
Adam ZaborowskiAdam Zaborowski
Warehouse Operations Supervisor at Yusen LogisticsWarehouse Operations Supervisor at Yusen Logistics
Colton PettitColton Pettit
Material Handler at Yusen LogisticsMaterial Handler at Yusen Logistics
JULIE ANN Q. OLIVEROSJULIE ANN Q. OLIVEROS
Credit Controller at Financial Times Electronic Publishing Philippines Inc.Credit Controller at Financial Times Electronic Publishing Philippines Inc.