Paige Jackman
Lowestoft,Suffolk
Summary
Dynamic and adaptable professional with a strong foundation in customer service and hospitality, excelling in communication, cash handling, and bartending. Proven ability to remain calm under pressure while effectively managing time and inventory. Skilled in public speaking, team building, and strategic planning, with a focus on problem-solving and empathy. Career goal includes leveraging these skills to enhance customer experiences in the retail or hospitality sectors.
Dedicated professional with natural affinity for books and customer service, bringing excellent communication and problem-solving skills. Demonstrates strong organisational abilities and keen eye for detail, ensuring smooth store operations and customer satisfaction. Ready to inspire and assist customers in finding their next great read, contributing positively to Waterstones bookseller role.
Overview
11
11
years of professional experience
Work history
Bar Staff/Waitress
Joseph Conrad
Lowestoft
2022.03 - 2025.09
- Delivered efficient and professional customer service in a high-volume pub environment
- Served food and drinks promptly while adhering to company procedures and licensing regulations
- Maintained excellent standards of cleanliness and compliance with health and safety policies
- Operated tills accurately, handling payments and resolving customer queries professionally
- Worked collaboratively within a large team to ensure smooth daily operations during peak trading times
- Demonstrated reliability, flexibility, and the ability to perform effectively under pressure
Care Worker
Figtree House Care
Lowestoft
2020.04 - 2022.03
- As a carer my job is to provide care and support for those who are vulnerable and unable to care for themselves, this includes helping with daily tasks such as getting washed, dressed, taking medication and providing end of life care. This job requires me to be compassionate, a good listener and extremely reliable.
Starbucks Barista
Starbucks
Lowestoft
2019.11 - 2020.04
- As a barista my job consists of making a wide variety of beverages for customers, I deal with cash and card payments and also clean and tidy the store.
Store Assistant
ALDI
Pakefield
2019.07 - 2019.12
- As a store assistant I spend most of my time on the tills serving and interacting with customers dealing with cash and card payments along with customer complaints and refunds. A big part of the store assistant role is restocking and replenishing the store, At aldi speed is the key to success so i am used to working in a very fast paced and competitive environment.
Bar Staff
Wetherspoons Pub
Lowestoft
2018.03 - 2019.06
- Delivered efficient and professional customer service in a high-volume pub environment
- Served food and drinks promptly while adhering to company procedures and licensing regulations
- Maintained excellent standards of cleanliness and compliance with health and safety policies
- Operated tills accurately, handling payments and resolving customer queries professionally
- Worked collaboratively within a large team to ensure smooth daily operations during peak trading times
- Demonstrated reliability, flexibility, and the ability to perform effectively under pressure
Apprentice Hairdresser
Crop Shop
Lowestoft
2016.07 - 2018.01
- I deal with clients on a regular basis, I not only cut, wash and blow dry clients hair but I also work on the reception desk answering phone calls, booking appointments, dealing with client complaints and taking payments in the form of money and card. Working as a level 2 Qualified hairdresser has helped me build my confidence and my social skills with clients
Catering Assistant
Africa Alive
Kessingland
2015.02 - 2015.10
- As a catering assistant i worked under the supervision of the catering manager to prepare and serve food for the customers. i would also work on the tills interacting with customers and dealing with cash and card payments. my job role included restocking the restaurant fridges and tidying up the restaurant at the end of the day.
Education
Midwifery (Bachelor's degree) - Midwifery
University of East Anglia
2023.09 -
Access to higher education- science (Certificate of higher education) - undefined
Lowestoft college
2021.09 - 2022.06
Health and Social Care - undefined
Lowestoft Sixth Form College
2014.09 - 2016.06
English Language - undefined
Lowestoft sixth form
Lowestoft 2014.09 - 2016.06
Children's Play, Learning and Development - undefined
Lowestoft Sixth Form College
2014.09 - 2016.06
Skills
- Communication skills
- Cash Handling
- English
- Hospitality
- Customer Service
- Bartending
- Time management
- Empathy
- Adaptability
- Retail
- Calm under pressure
- Public speaking
- Team building
- Problem-solving
- Strategic planning
- Inventory management
Personal Details
- Driver's License: Cars
- Eligible to work in the UK: Yes
- Highest Level of Education: Certificate of Higher Education
Affiliations
- Book club
Timeline
Midwifery (Bachelor's degree) - Midwifery
University of East Anglia
2023.09 -
Bar Staff/Waitress
Joseph Conrad
2022.03 - 2025.09
Access to higher education- science (Certificate of higher education) - undefined
Lowestoft college
2021.09 - 2022.06
Care Worker
Figtree House Care
2020.04 - 2022.03
Starbucks Barista
Starbucks
2019.11 - 2020.04
Store Assistant
ALDI
2019.07 - 2019.12
Bar Staff
Wetherspoons Pub
2018.03 - 2019.06
Apprentice Hairdresser
Crop Shop
2016.07 - 2018.01
Catering Assistant
Africa Alive
2015.02 - 2015.10
Health and Social Care - undefined
Lowestoft Sixth Form College
2014.09 - 2016.06
English Language - undefined
Lowestoft sixth form
2014.09 - 2016.06
Children's Play, Learning and Development - undefined
Lowestoft Sixth Form College
2014.09 - 2016.06