Otto Mutsau
Sutton in Ashfield,Nottinghamshire
Summary
Friendly and compassionate with natural ability to connect with people. Skilled in communication and patience, ensuring comfort and understanding in challenging situations. Reliable and always ready to lend helping hand, promoting supportive environment. Eager to bring empathy and care to those in need.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Care Assistant
Outreach Healthcare
Mansfield, Nottinghamshire
12.2023 - 07.2026
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Charted patient information related to vital signs, pain management and daily inputs and outputs.
- Discussed future care with patients and families, demonstrating emotional resilience, active listening and compassion.
- Documented care plans, hospital actions and patient activities in line with best practices.
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Obtained current medical information, weight, height and vital signs to aid care planning.
Health Care Assistant
Sentimex Care LTD
Derby , Derbyshire
07.2025 - 05.2026
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
- Engaged in respectful communication, respecting the dignity of those in care.
Education
Care Certificate - Care Certificate
Bright Hr
01-2026
Skills
- Claims processing
- Nursing best practices
- Healthcare operations
- Personal care assistance
- Cultural awareness
- Care plan management
- Food preparation
- Patient advocacy
- Emotional support
- Personal hygiene assistance
- Relationship building
- Dementia awareness
- Patient safeguarding
- Infection prevention
- Disability Care
Languages
English
shona
Certification
- Medication Supporting and Assisting part1/2
- Care Certificate
- Mental Health Awareness
- Skin Integrity and Pressure Ulcers
- Oral Healthcare
- Dementia
- Diabetes Essentials
- Positive Behaviour Support
- Oliver McGowan Training on Learning Disability and Autism
- Recording and Reporting
- Mental Capacity Act Essentials
- Food Safety and Hygiene
- Fire Safety Awareness
- Induction and Orientation Training
- People Movers Moving and Handling level2
- First Aid Basic Life Support level 2
- Medication Awareness level 2
- Mental Capacity
- Pathway to Care Programme Module A to K
- Budget and Personal Finance
- Caring for Someone with Epilepsy
Hobbies and interests
- Reading
- listening to Music
- Hiking
- Travelling
Education
other
Languages
Shona
English
Timeline
Health Care Assistant
Sentimex Care LTD
07.2025 - 05.2026
Care Assistant
Outreach Healthcare
12.2023 - 07.2026
Care Certificate - Care Certificate
Bright Hr