Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Oscar Setterfield

Hemel Hempstead,Hertfordshire

Summary

Dynamic professional with expertise in team building, communication skills, problem-solving, public relations, and quality assurance. Adept at fostering collaboration and driving results through effective strategies and meticulous attention to detail. Committed to leveraging core competencies to enhance organisational success and deliver exceptional outcomes.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

I'm still in full-time education, but i am keen to get into a working enviroment as i am hard working, a good team player, and happy to take on overtime.

My work experience at whipsnade zoo has helped me understand work ethics, work quality, deadlines, and working as a team.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

1
1
year of professional experience

Work history

Full time education

The Astley Cooper
Hemel Hempstead, Hertfordshire
10.2024 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Increased customer satisfaction by resolving issues.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied positive customer service approach to increase satisfaction levels.

Work Experience as a Zookeeper

ZSL Whipsnade Zoo
Whipsnade, Central Bedfordshire
05.2025 - 05.2025
  • Improved animal welfare by implementing comprehensive feeding schedules.
  • Responded promptly to emergency situations involving escaped or distressed animals restoring peace swiftly.
  • Organised engaging activities for visitors leading to improved visitor experience.
  • Carried out night shifts diligently, looking after nocturnal species effectively.
  • Collaborated closely with team members, enhancing operational efficiency at the zoo.
  • Maintained clean, sanitary conditions within enclosures to enhance animal health.
  • Conducted regular health checks on animals, ensuring optimal health status.
  • Implemented enrichment's within enclosures, improving overall quality of life for captive animals.
  • Managed daily record-keeping efficiently, tracking food intake and behavioural changes in animals.
  • Safely transferred animals between enclosures and show areas by leading, carrying and making sure the animals got to there new enclosure safely.
  • Inspected, prepared and maintained comfortable animal enclosures through thorough daily cleaning and disinfecting techniques.
  • Enthusiastically answered visitor questions, providing animal education opportunities.
  • Ensured enclosures and facilities were maintained to the highest possible standards.
  • Utilised harnesses and slings to provide comfort and security to animals during grooms.
  • Kept animal cages spotlessly clean to minimise infection risks.
  • Ensured safety measures with careful handling of dangerous species.

Education

The Astley Cooper School
Hemel Hempstead, Hertfordshire

Skills

  • Team building
  • Communication skills
  • Problem-solving
  • Public Relations
  • Quality Assurance
  • Strategic planning

Affiliations

  • Playing the piano

Timeline

Work Experience as a Zookeeper

ZSL Whipsnade Zoo
05.2025 - 05.2025

Full time education

The Astley Cooper
10.2024 - Current

The Astley Cooper School

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Oscar Setterfield