Vladyslav Heleta
Dundee,Perthshire
Summary
Organised and independent worker with strong time management skills. I am also friendly and enthusiastic man who can get on with everyone without any problems. I am passionate about new challeging position and have a big background in hospitality area (almost 4 years)
Overview
4
4
years of professional experience
Work history
Waiter
Taste Perthshire
Bankfoot, Perth and Kinross
2024.05 - Current
- Mitigated complaints by listening empathetically and providing tailored solutions, enhancing customer satisfaction.
- Explained dish components clearly to inform customers' decisions.
- Communicated effectively with customers over the phone, reduced misunderstandings regarding orders.
- Relayed customer feedback to management, contributing to service enhancements and operational improvements.
- Demonstrated flexibility in shifts, provided coverage on holidays or busy days.
- Maintained cleanliness for improved hygiene standards in food preparation areas.
- Managed cash transactions with precision, ensuring financial accuracy and accountability.
Takeaway assistant
Scottish Deli
Dunkeld, Perth and Kinross
2022.06 - 2024.05
- Prepared takeaway orders during peak hours to ensure timely delivery and customer satisfaction.
- Coordinated closely with chefs to streamline meal preparation and enhance order accuracy.
- Communicated with customers over the phone to clarify orders, minimising misunderstandings.
- Demonstrated flexibility in shifts, provided coverage on holidays or busy days.
- Took initiative in learning new cooking techniques to enhance menu offerings.
Education
Diploma of Higher Education - Law
University of Dundee
Dundee 2025.09 -
Higher National Diploma - Law
Yaroslav Mudryi National Law University
Kharkiv 2021.09 - 2025.06
Skills
- Meal recommendation
- Till operation knowledge
- Accurate cash reconciliation
- Restaurant software utilisation
- Inventory management
- Sales strategy
- Workload allocation
- Literacy in English
- Leadership
- Friendly disposition
- Meal packaging expertise
- Bill calculation
Timeline
Diploma of Higher Education - Law
University of Dundee
2025.09 -
Waiter
Taste Perthshire
2024.05 - Current
Takeaway assistant
Scottish Deli
2022.06 - 2024.05
Higher National Diploma - Law
Yaroslav Mudryi National Law University
2021.09 - 2025.06