Om Shah

• Streamlined communication with kitchen staff to optimise food order management
• Ensured all bar essentials were ready including glasses, garnishes, and ice
• Oversaw stock replenishment and resets to keep bar area tidy and organised
• Ensured high service standards by training new team members
• Maintained a clean and organised bar, enhancing customer satisfaction.
• Served guests spirits, lagers and stouts at bar.
• Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
• Managed stock levels efficiently, preventing shortage during peak hours.
• Provided support to managers for effective leadership.
• Boosted team morale through positive leadership strategies
• Collaborated closely with other crew members for effective team work.

• Processed orders, calculated bills and collected payments
• Conducted regular health and safety inspections
• Successfully promoted special events, boosting footfall on event days
• Showcased expertise in drink recipes to enhance customer satisfaction
• Trained new staff members effectively, ensuring top-notch service standards were maintained.

Diligently researching and enhancing customer support systems to facilitate seamless expansion into international markets, emphasizing efficiency and accuracy. Instrumental in supporting all facets of startup operations to ensure a smooth launch. Proficient in handling intricate data processes and managing back-end operations across multiple departments. Excited to showcase my diverse skills and contribute to innovative ventures in the dynamic business landscape