Oluwakemi Collins
Coventry
Summary
Dedicated professional with 5+ years’ experience creating engaging digital content, managing corporate communications and supporting cross-functional teams. Experienced in developing website, marketing and social media content, improving audience engagement and delivering clear, on-brand communications. Strong background in stakeholder management, content planning, project coordination and performance improvement, with a further 3 years’ experience as a Support Assistant.
Overview
14
14
years of professional experience
Work History
Support Assistant
Earlsdon
12.2024 - Current
- Provide person-centred support while maintaining high standards of quality and safety.
- Maintain accurate records and communicate key information clearly to colleagues and care teams.
- Respond promptly to changing needs, demonstrating strong attention to detail and audience-focused communication.
- Work collaboratively with colleagues to ensure consistent service delivery.
Support Assistant
Kare Plus
01.2023 - 01.2024
- Provided reliable support to clients, responding to individual needs and maintaining a high standard of service.
- Maintained accurate daily records and prepared clear handovers for daytime teams.
- Worked collaboratively with healthcare professionals and colleagues to ensure information was communicated effectively.
- Demonstrated strong organisation, attention to detail and the ability to manage competing priorities.
Marketing Communications Executive
Swiss Biostadt Limited
01.2016 - 01.2021
- Created engaging digital and marketing content for websites, social media and marketing materials, supporting brand awareness and audience engagement.
- Developed and implemented communication strategies with clear, audience-focused messaging.
- Built and maintained relationships with clients, stakeholders and external partners to support effective content delivery.
- Collaborated with internal teams to align content and marketing activity with business goals.
- Managed marketing projects, coordinating timelines, stakeholders and deliverables to ensure work was delivered to a high standard.
- Supported major exhibitions, helping strengthen brand visibility and stakeholder engagement.
- Provided advice and support to colleagues on communications, messaging and content requirements.
- Monitored project outcomes and stakeholder feedback to identify opportunities for continuous improvement.
Corporate Services Executive
Swiss Biostadt Limited
01.2013 - 01.2016
- Updated the company handbook, competency framework and staff information, ensuring content reflected organisational growth and audience needs.
- Prepared, maintained and processed confidential correspondence, records and reports to a high standard.
- Worked with internal teams and external stakeholders to ensure communications were clear, accurate and aligned with business objectives.
- Supported company-wide communications and staff engagement initiatives, contributing to a 25% increase in performance and proactiveness following an employee survey.
- Coordinated staff performance appraisals, contributing to a 25% increase in sales and improved KPI results.
- Managed recruitment communications and onboarding activity, supporting the appointment of 8 Trainees.
- Helped improve employee communications and benefits, contributing to a 28% reduction in employee insurance costs.
- Managed projects and coordinated cross-functional teams to deliver agreed activities on time and to a high standard.
Education
Mass Communication and Media Technology -
Lead City University
01-2011
Skills
- Digital content creation and optimisation
- SEO and audience-focused content
- User-centred content
- Content engagement and performance
- Corporate communications
- Stakeholder and team collaboration
- Content quality and brand consistency
- Content planning and project coordination
- Advice and support for colleagues and subject matter experts
- Reporting, records and performance measurement
Timeline
Support Assistant
Earlsdon
12.2024 - Current
Support Assistant
Kare Plus
01.2023 - 01.2024
Marketing Communications Executive
Swiss Biostadt Limited
01.2016 - 01.2021
Corporate Services Executive
Swiss Biostadt Limited
01.2013 - 01.2016
Mass Communication and Media Technology -
Lead City University