Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
OfficeManager
Eda Cheesman

Eda Cheesman

Psychologist
New Alresford,Hampshire

Summary

Highly skilled mental health professional with extensive expertise in applied behaviour analysis, counselling, and therapy facilitation. Proven ability to manage complex cases involving mental illness, trauma, and addiction through effective treatment planning and crisis intervention. Adept at working with multi-disciplinary teams to deliver comprehensive care, utilising techniques such as DBT, CBT, and mindfulness. Strong background in youth work and child protection protocols, with a commitment to patient-centred approaches and ethical practices. Fluent in Italian and Turkish, enhancing communication with diverse populations. Career goal: To leverage extensive therapeutic skills in a senior role within a dynamic healthcare setting.

Overview

22
22
years of professional experience
4
4
years of post-secondary education

Work history

Mental health support worker

SHOUT
Winchester, Hampshire
01.2025 - Current
  • Documented progress notes meticulously, enabling accurate patient assessments.
  • Navigated delicate situations with empathy whilst maintaining professional boundaries.
  • Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
  • Built trustful rapport with clients through consistent reliability and patience.
  • Upheld strict confidentiality protocols ensuring respect for patient privacy.
  • Promoted safe environment by adhering to risk assessment guidelines.
  • Delivered crisis intervention during critical incidents, ensuring immediate support.
  • Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
  • Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
  • Inputted patient information and records on database to maintain accurate documentation.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Performed crisis interventions during emergency cases.
  • Listened to clients' current struggles to signpost relevant support.
  • Identified key client needs to develop targeted support programmes.
  • Adapted support where possible to increase service accessibility.
  • Liaised effectively with healthcare professionals, contributing to integrated services.

Student mentor

The Girls' Network
Winchester, Hampshire
03.2023 - Current
  • Organised group discussions promoting critical thinking and problem-solving skills among participants.
  • Enhanced mentee self-awareness by facilitating constructive feedback sessions.
  • Motivated proactive behaviour with ongoing encouragement and positive reinforcement strategies.
  • Collaborated with parents or guardians to ensure consistent support structures at home and school.
  • Fostered personal growth in mentees with regular one-on-one coaching sessions.
  • Prioritised safety during outdoor activities, maintaining a zero-incident record throughout tenure.
  • Identified individual learning styles to tailor mentorship approaches accordingly.
  • Improved emotional resilience in mentees through mindfulness training exercises.
  • Established supportive relationships for improved confidence and motivation amongst mentees.
  • Liaised with teachers to understand the academic challenges faced by mentees better.
  • Delivered one-on-one sessions to guide mentees through various subjects and challenges.
  • Listened actively to mentees' concerns, goals and challenges, providing empathetic understanding and personalised guidance.
  • Identified and assessed mentees' strengths, weaknesses and areas for development to create tailored mentoring plans.
  • Shared personal experiences and insights to offer valuable lessons learned and demonstrate practical application of knowledge and skills.
  • Cultivated strong and trusting rapport with clients, building safe and inclusive environments.
  • Maintained confidentiality to create safe and supportive space for open dialogue and growth.
  • Empowered mentees to make informed decisions, evaluate options and weigh risks and benefits to make choices aligned with values and goals.
  • Guided clients in goal-setting techniques to support ongoing progress after program completion.
  • Helped clients identify and meet established goals for career and personal growth.

Artist

Eda Cheesman
New Alresford, Hampshire
02.2018 - 12.2024
  • Researched latest art trends to stay updated and relevant.
  • Liaised with gallery curators for display of artwork.
  • Provided private art tutoring, fostering artistic growth in students.
  • Exhibited work in various public galleries, attracting positive critique.
  • Participated in public art festivals, showcasing versatility and skill.
  • Produced artwork for local businesses, enhancing visual aesthetics.
  • Responded effectively to client feedback improving quality of commissioned pieces.
  • Collaborated with fellow artists for successful exhibitions.
  • Utilised variety of mediums including oil paints and watercolours demonstrating adaptability.
  • Marketed own works on online platforms for wider reach.
  • Developed unique artistic style, leading to increased recognition.
  • Curated personal exhibitions to showcase own artworks.
  • Produced high-quality artwork, consistently meeting or exceeding expectations.
  • Demonstrated strong work ethic and commitment to artistic excellence bringing visions to life.
  • Participated in art community by attending exhibitions, workshops, and conferences.
  • Worked within agreed timescales, budgets and creative constraints.
  • Adapted to new techniques and technologies quickly and efficiently.
  • Used strong understanding of colour theory, composition and perspective to produce final artworks.
  • Stayed up-to-date on contemporary art trends, techniques and movements.
  • Maintained professional portfolio showcasing range of artistic skills and experience.
  • Created innovative and original works, specialising in painting and mixed-media art.
  • Exhibited artwork in galleries, museums and online platforms.
  • Experimented with traditional techniques and digital tools to develop concepts across various mediums.
  • Generated innovative artistic concepts to resonate with diverse audiences
  • Conceptualised and developed original artwork across various mediums.
  • Engaged with art critics, curators and collectors to promote artwork and gain exposure.
  • Depicted abstract concepts through creative visualisations.
  • Brainstormed design ideas to develop and evolve creative projects.
  • Planned activities to guarantee project completion ahead of agreed deadlines.
  • Demonstrated expertise in varied artistic methods and techniques to achieve client wishes.
  • Illustrated traditional and contemporary art pieces to match bespoke client requirements.
  • Chose media, method and materials to create maximum impact.
  • Selected paints and materials to suit artistic styles and creative specifications.
  • Modified work based on client feedback and requests.
  • Used high quality instruments and equipment to protect longevity of pieces.
  • Brought artistic designs to life using innovative media choices.
  • Arranged subjects creatively for artistic shoots and sessions.
  • Conceptualised artistic plans using sketches and models.

Shop owner

Mayam Bazaar
Winchester, Hampshire
09.2016 - 09.2017
  • Adapted business strategy according to market trends, maintaining competitive edge in the industry.
  • Researched competitors' tactics for better positioning of own store within local market.
  • Ensured compliance with health and safety regulations to maintain safe shopping conditions.
  • Streamlined shop operations for increased efficiency and profitability.
  • Implemented effective marketing strategies, attracting more customers into the shop.
  • Conducted routine maintenance checks on equipment, preventing any technical malfunctions interrupting service provision.
  • Coordinated special events, driving footfall during key retail periods such as Christmas or Easter.
  • Organised seasonal promotions resulting in higher turnover during peak retail periods.
  • Enhanced customer satisfaction by providing personalised service to regular patrons.
  • Introduced new product ranges based on customer preferences, increasing sales revenue.
  • Resolved customer complaints promptly, ensuring customer satisfaction and loyalty.
  • Optimised window displays to entice potential customers in-store.
  • Collaborated with local businesses, fostering community relationships and mutual growth opportunities.
  • Handled daily administrative tasks including bookkeeping and reporting, keeping accurate records of business performance.
  • Managed cash handling procedures for secure financial transactions within the shop.
  • Negotiated pricing deals with suppliers, improving profit margins.
  • Managed inventory to ensure optimal stock levels at all times.
  • Fostered a positive shopping environment with attention to detail and cleanliness.
  • Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
  • Supervised staff to deliver top-quality service in alignment with company objectives.
  • Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
  • Swiftly resolved complex customer complaints to guarantee absolute customer satisfaction and generate repeat business.
  • Applied customer feedback to inform business strategy and foster continued loyalty.
  • Oversaw budget management to keep to financial targets.
  • Reviewed financial data and reports to formulate annual and quarterly budgets.
  • Promoted company products and services on social media to increase brand awareness.
  • Facilitated ongoing website updates and maintenance to align with brand evolution.
  • Established business goals and objectives to provide organisational direction toward growth and prosperity.
  • Selected and procured industry-leading software and innovations to support operational efficiency.
  • Applied digital marketing tactics to drive business growth and awareness.
  • Optimised flow and scheduling of daily operations for maximum productivity.
  • Enhanced new product awareness by posting engaging images to company websites and social media accounts.
  • Attended and hosted networking events, establishing solid relationships with other business professionals.
  • Followed industry trends and set pricing strategies to maximise business returns.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Established clear budgets with sound controls to keep business operating with optimum finances.
  • Planned logistical operations for safe transportation, storage and sale of goods.

International sales manager

Belde Garden Ltd.
Istanbul, Turkey
01.2005 - 08.2015
  • Led product training sessions to enhance team knowledge and performance.
  • Achieved market expansion by identifying and cultivating new business opportunities.
  • Negotiated contracts for improved profit margins.
  • Strengthened customer relationships, resulting in increased repeat business.
  • Established robust communication channels with overseas partners boosting collaborations efficiency.
  • Boosted brand visibility through international trade shows and exhibitions.
  • Developed bespoke sales pitches tailored to each client's needs, securing new deals.
  • Explored untapped markets increasing geographical footprint of company's offerings.
  • Collaborated cross-functionally for effective project execution resulting in successful launches of new products on global scale .
  • Analysed competitor activities, yielding insights into industry trends and practices.
  • Participated in key industry events strengthening professional network connections.
  • Oversaw compliance of all export regulations preventing potential legal issues.
  • Conducted market research to identify emerging trends and opportunities.
  • Fostered strong supplier relations ensuring seamless supply chain management.
  • Implemented innovative marketing strategies leading to brand recognition increase.
  • Accelerated sales growth with the development of strategic partnerships.
  • Streamlined sales processes, enhancing efficiency and productivity.
  • Coordinated logistics for timely product delivery to international clients.
  • Managed complex negotiations with multi-national companies leading to lucrative agreements.
  • Took ownership of lead pipeline to exceed targets and monitor budget adherence.
  • Recruited, trained and motivated distributors to foster ongoing favourable partnerships.
  • Drafted sales reports and facilitated accurate performance tracking against sales targets through Salesforce.
  • Maximised sales volume, building relationships with foreign decision-makers to promote trade relations and distribution opportunities.
  • Analysed business data to complete sales forecasts and inform strategy.
  • Generated and managed sales activity for small, medium and multi-national accounts.
  • Improved lead generation, working collaboratively with marketing to develop enhanced selling tools, collateral and campaigns.
  • Boosted sales performance, establishing clear, measurable sales objectives for each territory.
  • Consistently achieved high-level customer satisfaction through responsive account management.
  • Analysed sales reports to identify trends and update strategies.
  • Identified revenue growth opportunities generated through retailers and distributors.
  • Prepared winning sales proposals to address and overcome potential client objections.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Developed marketing plans to support department strategies.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Managed team of 75 staff, driving performance with motivational strategies to exceed sales targets.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.

Area sales and operations manager

British American Tobacco
Istanbul, Turkey
01.2003 - 08.2005
  • Streamlined operational processes to enhance overall productivity.
  • Conducted performance evaluations, leading to staff development and growth.
  • Managed all aspects of inventory for optimisation of stock levels.
  • Collaborated with marketing department to organise promotional events, generating brand awareness.
  • Negotiated contracts with potential clients, securing profitable deals.

Education

Diploma of Higher Education - Media and Communication Systems

Istanbul Bilgi University
Istanbul, Turkey
09.1997 - 07.1999

Diploma of Higher Education - Psychology

Bogazici University
Istanbul, Turkey
09.1999 - 08.2001

Diploma of Higher Education - Tour and Travel Management

9 Eylul University
Izmir, Turkey
09.2001 - 06.2002

Skills

  • Applied behaviour analysis
  • Mental illness insight
  • Counselling aptitude
  • Resilience building
  • Child protection protocols
  • Therapy facilitation
  • Post-Traumatic stress disorder treatment
  • Understanding of recovery principles
  • Resilience in stressful situations
  • Healthcare software proficiency
  • Youth work experience
  • Working with multi-disciplinary teams
  • Therapeutic boundaries
  • Risk assessment procedures
  • DBT proficiency
  • Empathy and understanding
  • Group therapy co-ordination
  • Mindfulness techniques
  • Self-Harm prevention
  • Addiction treatment knowledge
  • Addiction support services
  • Therapeutic practise
  • Data input
  • Patient relations
  • Treatment planning
  • Allied health referral procedures
  • Superior communication skills
  • Case load management
  • Mental health crisis intervention
  • Motivational encouragement
  • Aggressive behaviour management
  • De-escalation techniques
  • Attentive listening
  • Behavioural observation
  • Patient assessments
  • Microsoft Word
  • Mental health treatment planning
  • Organising and planning
  • Crisis Intervention
  • Trauma-informed care
  • Psychosocial assessments
  • Solution-focused therapy
  • CPR certified
  • Cognitive Behavioural Therapy
  • Mental health first aid
  • Nonprofit expertise
  • Stress management techniques
  • Administering medication
  • Suicide Prevention training
  • Progress reporting
  • Interpersonal communication
  • Communication skills
  • Cultural awareness
  • Team Leadership
  • Public speaking
  • Product knowledge
  • Equipment Maintenance
  • Strategic planning
  • Resourcefulness
  • Inventory control
  • Project Management
  • Psychological testing usage
  • Psychodynamic understanding
  • Humanistic therapy knowledge
  • Substance abuse intervention
  • Psychological assessment
  • Empathic listening
  • Stress management consultation
  • Proficient with psychotherapy techniques
  • Counselling expertise
  • Mindfulness practice facilitation
  • Forensic consultation
  • Cognitive behavioural therapy knowledge
  • Ethics in psychology
  • Patient confidentiality adherence
  • Cognitive development understanding
  • Application of play therapy
  • Therapeutic rapport building
  • Excel proficiency
  • Group therapy
  • Delivering DBT
  • Neuropsychological assessments
  • Family counselling
  • Patient-centred approach
  • Enhanced DBS
  • Empathetic listener
  • Italian fluency
  • Art therapy
  • Sound therapy
  • Colour therapy
  • Music therapy
  • NLP therapy
  • Turkish fluency
  • Confident communicator
  • Case Management
  • Data analysis
  • Influencer relationship building
  • Public relations software usage
  • Multimedia presentation
  • Audience segmentation
  • Multimedia content development
  • Social media networking
  • Campaign evaluation
  • Press release writing
  • Brand management
  • Media buying
  • Media list building
  • Crisis communications
  • Search Engine Optimisation
  • Strategic communications
  • Media relations
  • Visual storytelling
  • Content creation
  • Digital marketing strategy
  • Social media management
  • Product promotion
  • Brand development
  • Event planning and coordination
  • Digital advertising
  • Communication proficiency
  • Media monitoring tools
  • Media pitching
  • Press release crafting
  • Financial reporting
  • Conflict Resolution
  • Database management
  • Microsoft Office Suite
  • Analytical-thinking
  • Positive attitude
  • Active listening
  • Content management systems
  • Persuasive communication
  • Creative
  • Time-management
  • Relationship-building
  • Photography
  • Effective communication
  • Strategic thinking
  • PR strategy development
  • Commercial Awareness
  • Critical-thinking
  • Interpersonal savvy

Affiliations

  • Snowboarding
  • Playing piano
  • Playing guitar
  • Dancing Tango
  • Photography
  • Motorsports
  • Skiing
  • Feng Shui Mastery Joey Yap

Timeline

Mental health support worker

SHOUT
01.2025 - Current

Student mentor

The Girls' Network
03.2023 - Current

Artist

Eda Cheesman
02.2018 - 12.2024

Shop owner

Mayam Bazaar
09.2016 - 09.2017

International sales manager

Belde Garden Ltd.
01.2005 - 08.2015

Area sales and operations manager

British American Tobacco
01.2003 - 08.2005

Diploma of Higher Education - Tour and Travel Management

9 Eylul University
09.2001 - 06.2002

Diploma of Higher Education - Psychology

Bogazici University
09.1999 - 08.2001

Diploma of Higher Education - Media and Communication Systems

Istanbul Bilgi University
09.1997 - 07.1999

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Eda CheesmanPsychologist