Experienced medical professional with a proven track record of providing high-quality patient care and treatment. Known for collaborating effectively with healthcare teams to achieve positive patient outcomes. Demonstrates adaptability in fast-paced medical environments, with strong diagnostic and therapeutic skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
THEATRE SUPPORT WORKER
University Hospitals Birmingham NHS Foundation Trust
Birmingham, WEST MIDLANDS
08.2023 - Current
Maintained a sterile environment during surgical procedures; prepared instruments, equipment, and supplies for use.
Displayed strong organizational abilities when preparing for operations; ensured that all materials were ready for use at appropriate times.
Demonstrated excellent communication skills when interacting with patients and their families before, during, and after surgery.
Observed all safety protocols while working in the operating room setting; followed established infection control policies and procedures.
CUSTOMER EXPERIENCE OFFICER
ATS Euromaster
Birmingham, WEST MIDLANDS
07.2023 - 08.2023
Developed strategies for improving overall customer experience through effective communication and relationship building techniques.
Monitored online reviews from customers to gauge satisfaction levels and address any negative comments or feedback promptly.
Utilized various tools like chat bots and virtual assistants to provide real-time assistance and resolutions.
Resolved complex customer queries promptly and efficiently by utilizing problem solving skills.
Provided professional advice, guidance and support to customers on a variety of topics including product information, order status, billing inquiries.
SENIOR MEDICAL OFFICER
Ahmadu Bello University Teaching Hospital
Zaria, KADUNA
12.2013 - 09.2022
Utilized critical thinking abilities in making sound decisions regarding patient care plans based on individual needs.
Reviewed test results and monitored progress of patients under treatment.
Prescribed medications to treat illnesses or injuries according to established guidelines.
Collaborated closely with other departments such as nursing or administration in order create an efficient workflow process throughout the organization.
Provided comprehensive medical care services including diagnosis, treatment, health education and follow-up care to patients.
Educated patients regarding their condition, lifestyle modifications and preventive measures they can take to maintain their health.
WELLNESS ASSISTANT
Sanctuary Care Homes
Coventry, WEST MIDLANDS
04.2020 - 07.2020
Utilized strong communication skills to effectively interact with clients from diverse backgrounds.
Maintained accurate records of client assessments, program activities and outcomes.
Monitored client progress towards established goals by tracking changes in behavior or physical condition over time.
Greeted persons entering establishment, determined nature, and purpose of visit and direct and escort them to specific destinations.
Maintained tidy, presentable reception area with necessary stationary and materials.
BRAIN SUPPORT WORKER
Priority Plus Limited
Coventry
06.2019 - 02.2020
Provided emotional support to clients during difficult times or crisis situations.
Monitored changes in client's physical or psychological condition and reported any concerns promptly.
Administered medication as prescribed by healthcare professionals in accordance with policy and procedures.
Liaised with family members regarding the care needs of their loved ones.
Education
MASTER OF SCIENCE (M.S.) - DISASTER MANAGEMENT AND RESILIENCE
Coventry University
Coventry, WEST MIDLANDS
11.2020
BACHELOR OF MEDICINE, BACHELOR OF SURGERY - MEDICINE
Ahmadu Bello University
Zaria, KADUNA
09.2009
Skills
Documentation Abilities
Attentive to People
Time Management
Emotional Support
Confidentiality and Privacy
Professional boundaries
Cultural Sensitivity
Reliability
Teamwork and Collaboration
Certification
Business Data Analytics
Monitoring and Evaluation of Public Health programmes
CMI Level 7 Certificate
Languages
Okun
Bilingual or Proficient (C2)
Yoruba
Bilingual or Proficient (C2)
Hausa
Intermediate (B1)
English
Bilingual or Proficient (C2)
Awards
Ocean Energy Scholarship
Timeline
THEATRE SUPPORT WORKER
University Hospitals Birmingham NHS Foundation Trust
08.2023 - Current
CUSTOMER EXPERIENCE OFFICER
ATS Euromaster
07.2023 - 08.2023
WELLNESS ASSISTANT
Sanctuary Care Homes
04.2020 - 07.2020
BRAIN SUPPORT WORKER
Priority Plus Limited
06.2019 - 02.2020
SENIOR MEDICAL OFFICER
Ahmadu Bello University Teaching Hospital
12.2013 - 09.2022
MASTER OF SCIENCE (M.S.) - DISASTER MANAGEMENT AND RESILIENCE
Coventry University
BACHELOR OF MEDICINE, BACHELOR OF SURGERY - MEDICINE