Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic person, developing social skills through incremental therapeutic techniques. Reliable, with 13 years of experience in current role. Offering strong interpersonal and communication skills with compassionate approach to supporting individuals. Knowledgeable about active listening, problem-solving, and providing emotional support. Ready to use and develop empathy, patience and teamwork.
Within this role, I undertake duties such as preparing instruments for the list I am allocated to, prepping the theatre ready for the list ahead, liaising with surgeons regarding any specific equipment that may be required, circulating for scrub team for all specialties (mainly orthopaedics) including retrieving of prosthesis/metal work requested by surgeons intra-operatively and collecting and opening specific sterile equipment before and during a case. Occasionally liaise with reps for procedures we use specialist equipment for, requesting them to attend the case or for advice. I also undertake reception duties including requesting patients from surgical admissions or from a ward, checking them into the department, liaising with the surgical teams regarding the order of lists or any issues with patients that need resolving and attending to them accordingly. I liaise with patient's families making sure they feel at ease and answer any questions they in a friendly but professional manner always adhering to trust policies. I also keep theatre staff informed of changes to the patients needs or changes to the next case being undertaken. I mentor new starters which includes assisting them to familiarize themselves with the department, work through their workbook, overseeing them complete tasks assigned to them effectively and in a time effective manner and report back to our PDN on progress being made.
Post room duties, general ad hoc duties, arranging for items to be couriered worldwide, telephone queries, distributing and arranging of stock as and when delivered to national and international customers. Oversee promotional items before being sent to relevant events, customers and promotional conferences.
This role was a part time role, where i performed such tasks as post room duties, ordering office supplies, arranging documents etc. to be couriered worldwide. Ad Hoc duties when required. Assisting the IT dept with a company wide PC/Mobile/Blackberry upgrade. Duties included installing new computers + laptops, uninstalling all old equipment and removing from asset register. Allocating new blackberry’s and mobile phones to all staff.
General office duties. Working with various data systems and programs. Archiving of files and boxes. Updating clients information and records using files requested from archive company. Creation and monitoring of all staff passes. Messenger runs around the City of London three times a day, walking around up to 4 miles. Ad Hoc duties when required.
Care Certificate (Healthcare) - 2018
BEACH (Bedside Emergency Assessment Course) - 2023
Higher Level Math (Level 2) - 2024