Delivered excellent customer service in a fast paced work environment as a team member initially, ensuring efficiency whilst also prioritising a welcoming work environment.
Promoted to Supervisor after six months which entailed coordinating daily tasks, ensuring smooth workflow within the team and delegation of tasks to enhance service.
Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
Implemented new working methods which improved overall efficiency of the team operations.
Childcare Provider
Koru Kids
London
01.2022 - 11.2024
Provided after-school care for children of various ages, making sure their needs and requirements were met based on what was expected of me from different families.
Offered guidance and support to enhance children’s academic progress.
Whilst with the children ensuring the children’s safety and well-being while also fostering a fun and engaging environment through games and activities.
Psychology A-Level Tutor
London
06.2023 - 10.2023
Developed and implemented personalized lesson plans tailored to students' individual learning styles.
Utilised innovative teaching methods, incorporating real-life case studies and interactive activities to enhance students' understanding of psychological concepts.
Provided regular feedback on academic progress and addressing any concerns promptly.
Office Administrative Assistant
Solid Limited
London
07.2022 - 12.2022
Handle data entry and maintain databases with up-to-date and accurate information.
Respond to emails, phone calls, and inquiries related to financial matters.
Assist with payroll processing tasks
Alleviated workload of managers, providing reliable support in project coordination.
Assist in the preparation of reports and other documentation.