Ariful Islam

Soft Skills:

• Communication

Every Shift I do at Nandos I have to communicate with team members of orders as support so customers get their food with good standards and as quick as possible

• Leadership and Team Management

As a supervisor at Nandos I have to lead the team on shift and make sure they are doing their job effectively

• Problem Solving

A lot of the time working in the Nandos Restaurant we have customers who have food allergies or special requests and need to adjust an order without disrupting work flow

• Adaptability and Resilience

Sudden rushes in peak times when working at Nandos by adjusting the pace and priorities to handle high volumes of orders without losing accuracy

Handling long back to back shifts as I had to push through tiredness while maintaining good service

• Creativity and Innovation

Making sure every plate of food that goes out to customers at Nandos I make sure the meal looks visually attractive to customers

Used innovation at Nandos by coming with new ways to reduce waste at the end of service time

• Collaboration and Teamwork

At Nandos we can be very busy especially during holiday periods so we have to make sure Front of House and Back of House Staff are coordinating to keep orders accurate and on time

• Time Management and Organisation

Had to use Time Management at Nandos during the busy shifts by prioritising multiple tables' needs without missing orders

Organisation is needed when rotating stock I have to organise supplies so ingredients and items are used in the right order (FIFO - First in, First out)