Summary
Overview
Work history
Education
Skills
Timeline
Generic

James Lewis

SWANSEA,West Glamorgan

Summary

My first professional role was that of a learning support assistant, this role helped me improve a number of skills and gain a number of traits that I believe are important when working in management, such as patience sometimes volatile and high stress situations as I was often working with students with severe learning and behavioural problems.


In my next role I was a lifeguard supervisor which was also a high stress environment on occasion, the role made me more vigilant in following health and safety protocols, as well as hygiene, regular training was needed to keep up to date with legal and statutory requirements for a pool environment.


I am currently an experienced supervisor committed to continuous professional development and self-improvement. I like to take on further roles in order to gain experience and expand my knowledge in the business sector, as I already have a bachelors degree in business management. I like to do my best to deliver excellent service and results , I believe in strong team focused ethic to maximise productivity, I am a strong leader but also very democratic in my approach as I believe everyone in a business has value and can offer unique insights.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Supervisor

Holland & Barrett
SWANSEA, west glamorgan
08.2023 - Current
  • Managed daily operations to increase productivity.
  • Provided constructive feedback to staff for improved performance levels.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Encouraged open dialogue amongst team members, promoted an inclusive work environment.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Logged daily activities and notable incidents during production shifts.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.

Gym instructor

LC2 sWANSEA
Swansea, City and County of Swansea
08.2020 - 07.2023
  • Designed varied workout routines to achieve diverse fitness goals.
  • Fostered a positive gym culture by leading team-building exercises amongst staff members.
  • Conducted monthly fitness assessments, tracking member progress effectively.
  • Demonstrated use of complex gym machinery to novice users.
  • Kept up-to-date with latest industry trends, ensuring provision of cutting-edge training methods.
  • Initiated early morning boot camps to cater to the needs of busy professionals.
  • Coached individuals towards a healthier lifestyle with tailored dietary advice.
  • Conducted engaging spin classes, cultivating an enjoyable environment for attendees.
  • Worked one-on-one with clients on their specific fitness goals, providing constant motivation and support.
  • Ensured smooth day-to-day operations by efficiently managing gym schedule and resources.

Lifeguard supervisor

LC2
, west Glamorgan
08.2021 - 06.2023
  • Participated in advanced lifesaving training courses, honing skills further.
  • Conducted risk assessments, reducing potential hazards on the premises.
  • Maintained fitness levels to perform rescues effectively when necessary.
  • Improved safety measures by conducting regular equipment checks.
  • Trained junior lifeguards for improved performance and effectiveness.
  • Assisted in maintenance and repair tasks, keeping facilities in top condition.
  • Ensured safety of swimmers by enforcing pool rules and regulations.
  • Conducted rescue operations efficiently, ensuring minimal harm to victims.
  • Ensured proper use of life-saving equipment, preventing unnecessary mishaps.
  • Employed good communication skills whilst dealing with distressed swimmers or parents.
  • Collaborated with management to maintain high standards of facility cleanliness.
  • Supervised a team of lifeguards, enhancing overall efficiency.
  • Maintained detailed logs of incidents and accidents, aiding future analysis and prevention methods.
  • Provided first aid to injured persons, ensuring their well-being.
  • Organised emergency drills regularly for enhanced preparedness amongst staff members.
  • Coordinated staff scheduling for optimal coverage during peak hours.
  • Supported smooth running of events by arriving on-time and well-equipped.

Learning support assistant

Gower college swansea
Swansea, City and County of Swansea
09.2018 - 07.2020
  • Improved student engagement by providing one-on-one support and guidance.
  • Adapted teaching approach according to students' unique needs
  • Assisted teachers when providing care to students on field trips
  • Helped teachers provide effective learning plans.

Education

Bachelor of Business Administration - Business management

University of Wales Trinity Saint David
Swansea
09.2015 - 07.2018

Level 3 in Personal training - Personal Training

Gower college Swansea
Swansea
01.2018 - 01.2018

Skills

  • Effective communication
  • Ability to adapt to different working conditions
  • Time management
  • Ability to delegate tasks effectively
  • Leadership skills
  • Organisation skills
  • Product knowledge
  • Inventory control and management
  • Finance management
  • Crisis management
  • Computer literacy
  • Customer service skills
  • Problem solving
  • Organising Rotas
  • Multi-Tasking
  • Team goal oriented

Timeline

Supervisor

Holland & Barrett
08.2023 - Current

Lifeguard supervisor

LC2
08.2021 - 06.2023

Gym instructor

LC2 sWANSEA
08.2020 - 07.2023

Learning support assistant

Gower college swansea
09.2018 - 07.2020

Level 3 in Personal training - Personal Training

Gower college Swansea
01.2018 - 01.2018

Bachelor of Business Administration - Business management

University of Wales Trinity Saint David
09.2015 - 07.2018
James Lewis