Olivia Perry
Market Drayton,Shropshire
Summary
I am a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Sales Negotiator
Dourish & Day
Market Drayton, Shropshire
11.2022 - Current
- Delivered initial telephone consultations with warm leads, applying different sales strategies to overcome objections.
- Maintained regular contact with vendors, providing updates on sales chain developments to guarantee excellent relationships and generate repeat business opportunities.
- Registered applicants and buyers in Expert Agent, regularly updating details to maintain quality assurance compliance.
- Received, recorded and presented offers to vendors, confirming all offers in writing for traceability.
- Arranged and attended countless viewing appointments, facilitating future purchase offers.
- Generated leads through cold calling, industry networking and social media to reach monthly targets.
Waitress
Chetwode Arms
Market Drayton, Shropshire
05.2021 - 11.2022
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Trained new wait staff to deliver quality service and uphold brand standards.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Education
GCSEs -
Madeley High School
Crewe 09.2016 - 05.2021
Skills
- Applicant liaison
- Viewing appointment management
- Due diligence procedures
- Offer negotiation
- Sales offer documentation
- Sales and marketing
- Product and service knowledge
- Referral strategies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Wanderer, there is no path, the path is made by walking.
Antonio Machado
Timeline
Sales Negotiator
Dourish & Day
11.2022 - Current
Waitress
Chetwode Arms
05.2021 - 11.2022
GCSEs -
Madeley High School
09.2016 - 05.2021
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