Olivia O'Keefe
Sandy,Bedford
Summary
Experienced in time management with a strong background in office administration and customer relationship management. Proficient in database administration and calendar management, facilitating efficient operations and scheduling. Demonstrated ability to quickly adapt and learn new systems and processes.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
Work history
Exams Invigalator
Etonbury Academy
Stotfold, Central Bedfordshire
2025.04 - Current
- Escorting candidates to restrooms or outside premises during exams, minimising disruption to others.
- Collecting completed exams accurately to prevent any loss or mix-up.
- Assisting with special arrangements for candidates with disabilities, providing equal chances to all.
- Checking identification documents of students to maintain strict exam conditions.
- Managing emergency situations efficiently whilst maintaining calm amongst candidates.
- Assisting in setting up examination venues, promoting comfortable environment for examinees.
Business administrator
4 Seasons Fitness
Sandy, Bedford
2017.05 - Current
- Executing over 100 member registrations on internal system.
- Maintaining up to date logs of clients and accounts for accurate tracking.
- Keeping in touch with clients answering any of their queries.
- Providing customer service, enhancing client satisfaction.
- Maintaining office supplies, reducing downtime due to lack of materials.
Earthmoving Administrator
Liebherr
Biggleswade, Bedford
2011.05 - 2016.05
- Logged service history for earthmoving vehicles to ensure comprehensive maintenance records.
- Answered and directed phone calls, responding to emails and managing correspondence efficiently.
- Managed calendars and scheduled appointments, meetings, and events to optimise time management.
- Entered data accurately into software systems, spreadsheets, and databases for reliable information tracking.
- Maintained organised and up-to-date records, files, and documents to facilitate easy access.
Customer advisor
SSL
Sandy
2007.12 - 2011.05
- Enhanced customer satisfaction by promptly addressing queries and concerns.
- Maintained high-level product knowledge for accurate advice and recommendations.
- Achieved higher customer retention through consistent follow-ups and updates.
- Conducted tours for potential customers, assisting with product selection and gym orientation.
Education
GCSEs - English, Science, Maths, Drama, Art, PE
Sandy Upper School
Sandy, Central Bedfordshire 2003.09 - 2008.07
A-Levels - Drama, PE, Communiations
Sandy Upper School
Sandy, Central Bedfordshire 2003.09 - 2008.07
Skills
- Office morale boosting
- Database administration
- Meeting coordination
- Customer relationship management
- Office administration
- Calendar management
Timeline
Exams Invigalator
Etonbury Academy
2025.04 - Current
Business administrator
4 Seasons Fitness
2017.05 - Current
Earthmoving Administrator
Liebherr
2011.05 - 2016.05
Customer advisor
SSL
2007.12 - 2011.05
GCSEs - English, Science, Maths, Drama, Art, PE
Sandy Upper School
2003.09 - 2008.07
A-Levels - Drama, PE, Communiations
Sandy Upper School
2003.09 - 2008.07