Karen Tyson
Richmond,North Yorkshire
Summary
Outgoing Office Administrator with 20+ years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Office manager
Kwik Cars Ltd
Catterick, North Yorkshire
07.2025 - Current
- Managed supplier relationships to secure best pricing and service delivery.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Coordinated facility maintenance, providing a safe and comfortable work environment.
- Administered payroll system efficiently, avoiding errors or delays in payment cycle.
- Negotiated contracts with vendors, ensuring cost-effective services and supplies.
- Organised staff holiday schedules without disrupting workflow continuity.
- Maintained company records in compliance with legal requirements.
- Streamlined invoice processing procedures for smoother financial operations.
- Implemented new filing systems, improving data retrieval efficiency.
- Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Administrative assistant
TakeMe Taxis Ltd
Darlington, County Durham
06.2022 - 07.2025
- Streamlined administrative processes for increased efficiency in the workplace.
- Submitted timely reports which provided critical updates on various projects.
- Interacted professionally with clients providing excellent service at all times.
- Contributed to team effort by accomplishing related results as needed.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Supported accurate record-keeping with proficient data entry skills.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Updated company databases by inputting new employee contact information and employment details.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Arranged filing systems for easy use and retrieval by personnel.
- Wrote professional letters, emails and memoranda for business communication.
- Examined, scanned and input documents in software system.
- Received and checked financial statements and reconciled related accounts.
Office manager
Chelmer Valley Cars Ltd
Chelmsford, Essex
08.2016 - 11.2021
- Liaised with IT department to rectify technical issues promptly.
- Coordinated team meetings for effective communication and project alignment.
- Tracked inventory levels of office supplies, preventing stock shortages.
- Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
- Oversaw recruitment processes, attracting top-tier talent for team expansion.
- Improved office efficiency by streamlining administrative procedures.
- Negotiated contracts with vendors, ensuring cost-effective services and supplies.
- Resolved employee conflicts with tactful mediation strategies.
- Organised staff holiday schedules without disrupting workflow continuity.
- Managed supplier relationships to secure best pricing and service delivery.
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
- Maintained company records in compliance with legal requirements.
- Administered payroll system efficiently, avoiding errors or delays in payment cycle.
- Updated office policies to reflect changing business needs and regulations.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Processed invoices and purchase orders with high attention to detail.
- Processed invoices and financial data with strong eye for detail.
- Coordinated office workflow and implemented improvements to drive efficiency and productivity.
Skills
- Office coordination
- Spreadsheet creation
- Knowledge of gdpr laws
- Office morale boosting
- Document control systems
- Financial reporting
- Database administration
- Payroll processing
- Office administration
- Email management
- Bookkeeping
- Microsoft Office
- Payroll administration
- MS Office
- Office management
- Excel
- Answered inbound calls
- Record-keeping
- Administration support
- Accounting ledger maintenance
- Invoicing and expense tracking
- Incoming call management
- General administration
- Xero invoicing
- Invoicing and billing
- Invoice preparation
Affiliations
- Watching football, Reading and crosswords
Certification
Disability awareness and safe guarding course
Timeline
Office manager
Kwik Cars Ltd
07.2025 - Current
Administrative assistant
TakeMe Taxis Ltd
06.2022 - 07.2025
Office manager
Chelmer Valley Cars Ltd
08.2016 - 11.2021