Hi, I’m
Olivia Hibbert
Mirfield,North Yorkshire
Summary
Patient and resilient built through Duke of Edinburgh as-well as working well under pressure when having to meet strong deadlines. Upbeat student drive to support sales floor during stressful periods with high initiative and an empowering leadership style. Confident and friendly with customers and offering recommendations to help support customer needs.
Overview
2
years of professional experience
7
years of post-secondary education
Work History
OxfamHuddersfield, Yorkshire
Cashier/ Floor manager
03.2022 - Current
Job overview
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Delivered outstanding customer care with proactive sales and listening skills.
- Recommended products and services to customers based on requirements.
- Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.
- Resolved customer complaints and answered queries about store products.
Education
The Mirfield Free Grammar, Mirfield
GCSEs
09.2018 - 06.2023
University Overview
- English Language (grade 7/A)
- Maths (grade 7/A)
- Business Studies GCSE (grade 8/A*)
- Media Studies GCSE (grade 8/A*)
- Graphic Design GCSE (grade 8/A*)
- Grade 6/B in 6 other subjects
- Was a member of Young Student Leaders
Huddersfield New College, Huddersfield, Kirklees
A-Levels from Maths, 3D Design and Geography
09.2023 - 06.2025
University Overview
- Member of XL Program - top 10% of students
- Duke of Edinburgh (Silver/Gold)
Skills
- Customer advising
- Self-Motivated
- Problem-Solving
- Flexible and Adaptable
- Resilient
- Photoshop and Illustrator
Languages
English
Native
Timeline
Huddersfield New College
A-Levels from Maths, 3D Design and Geography
09.2023 - 06.2025
Cashier/ Floor manager
Oxfam
03.2022 - Current
The Mirfield Free Grammar
GCSEs
09.2018 - 06.2023
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