Summary
Overview
Work history
Education
Skills
Projects
Certification
Timeline
Generic

SIJI CLEETUS

Newcastle upon Tyne,United Kingdom

Summary

Detail-oriented professional with 6 years expertise in financial reporting, bank reconciliation, and document management. Demonstrates strong skills in transaction verification and CRM software utilisation, ensuring accurate and efficient customer service. Proficient in MS Excel with a solid understanding of tax compliance, complemented by excellent problem-solving abilities and time management skills. Committed to leveraging these competencies to enhance organisational efficiency and accuracy.

Overview

12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Finance assistant

Oxfam
Newcastle upon Tyne, Tyne and Wear
11.2024 - 05.2025
  • Handled ad-hoc finance related tasks efficiently whilst maintaining high accuracy levels.
  • Scanned financial records, locating and correcting any errors.
  • Organised physical documentation of financial records in required formats and according to proper bookkeeping principles.
  • Examined financial documents to check totals, verify transaction accuracy and identify discrepancies.

Admissions officer

Santa Monica
India, Kerala
05.2022 - 08.2023
  • Worked closely with faculty members to understand course requirements and expectations.
  • Facilitated campus visits by scheduling tours, enhancing prospective students' experiences.
  • Coordinated with finance department to facilitate scholarships and grants decisions.
  • Participated in recruitment events across the country, promoting the university effectively.

Customer Relations Executive

State Bank of India Cards & Payments
kochi, INDIA
07.2021 - 03.2022
  • Assisted customers with financial transactions, credit and services, and payment solutions
  • Utilised CRM software to enhance overall customer experience.
  • Maximised average transaction value with targeted upselling strategy.
  • Crafted personalised responses for each client query maintaining a high standard of care.
  • Improved internal communication channels contributing to better problem-solving capabilities.
  • Delivered excellent customer service which resulted in increased brand loyalty.

Junior Finance assistant

Co-operative Society Ltd
kerala, India
07.2013 - 10.2019
  • Performed general administrative tasks, enhancing overall departmental productivity.
  • Improved financial reporting standards for increased accuracy in business decision-making.
  • Resolved customer queries regarding billing issues leading to improved customer satisfaction.
  • Facilitated month-end closing procedures to maintain up-to-date financial records.
  • Completed monthly bank reconciliations to ensure financial accuracy.
  • Supported the Finance Manager in preparing year-end accounts, ensuring regulatory compliance.
  • Maintained confidentiality of sensitive financial information as part of ethical work conduct.
  • Monitored accounts payable and receivable statuses, keeping financial records up-to-date.

Education

Master of Science - International Finance & Investment

University of Northumbria at Newcastle
Newcastle upon Tyne
09.2023 - 10.2024

Master of Commerce - Finance

Mahatma Gandhi University
India
06.2010 - 03.2012

Bachelor of Commerce - Taxation

Mahatma Gandhi University
India
06.2007 - 03.2010

Skills

  • Financial reporting
  • Bank reconciliation
  • Document management
  • Transaction verification
  • CRM software utilisation
  • Customer service
  • Problem solving
  • Attention to detail
  • Time management
  • Proficient in ms excel
  • Tax compliance familiarity

Projects

Research Projects:

1. Firm Characteristics and Dividend Payment Choices in FTSE 250 Companies. (2019-2024)

2. Comprehensive Study of US Financial Market Trends (2019-2024)

3. Portfolio Analysis using Fama-French and Carhart models- Applied Bloomberg & EViews for performance evaluation and risk Forecasting.

4. Active Vs Passive Investment Strategies- Quantitative portfolio modelling.

5. Impact of Reserve Bank of India monetary policy on banking Sector Profitability-studied changes in repo rates, CRR, and SLR over 5 years (2010-2012)

Certification

1. Computer Literacy Programmer conducted in 2008 at cochin college

2. Diploma in Computerized Financial Accounting Course. - Accounts Service Society (2011)



Timeline

Finance assistant

Oxfam
11.2024 - 05.2025

Master of Science - International Finance & Investment

University of Northumbria at Newcastle
09.2023 - 10.2024

Admissions officer

Santa Monica
05.2022 - 08.2023

Customer Relations Executive

State Bank of India Cards & Payments
07.2021 - 03.2022

Junior Finance assistant

Co-operative Society Ltd
07.2013 - 10.2019

Master of Commerce - Finance

Mahatma Gandhi University
06.2010 - 03.2012

Bachelor of Commerce - Taxation

Mahatma Gandhi University
06.2007 - 03.2010

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SIJI CLEETUS