Summary
Overview
Work history
Education
Skills
References
Timeline
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Abigail Binney

Mirfield,West Yorkshire

Summary

Offering strong customer service and communication skills, paired with adaptability and a friendly demeanour. Experienced in maintaining clean organised work spaces and handling transactions. Ready to use and develop teamwork, multitasking and interpersonal skills. Motivated to engage in additional training and broaden knowledge base for suitable opportunities

Overview

4
4
years of professional experience

Work history

General Bar Assistant

The White Gate Public house Mirfield
Mirfield, Kirklees
04.2024 - 04.2025
  • Adhered to health and safety regulations, ensuring compliance with workplace standards.
  • Managed cash till operations efficiently to streamline transactions.
  • Delivered exceptional customer service, fostering repeat business.
  • Welcomed guests warmly, establishing a positive first impression.
  • Trained new staff members, enhancing skill development.
  • Resolved complaints effectively to maintain customer satisfaction.
  • Upholding cleanliness standards in workspace ensured high hygiene levels.

Team member

Taylors Cafe
Mirfield, West Yorkshire
01.2024 - 04.2024
  • Supported team members during peak hours to maintain operational efficiency.
  • Collaborated with kitchen staff for timely food preparation and service delivery.
  • Promoted daily specials, resulting in increased sales performance.
  • Ensured cleanliness of cafe premises through regular cleaning duties.
  • Maintained up-to-date knowledge of menu items, facilitating informed customer guidance.
  • Managed take-away orders efficiently, addressing busy customer demands.
  • Adhered to all cafe policies and procedures for consistent service quality.
  • Up sold items to increase sales targets.

Classroom Assistant

Crowlees Jnr &Infants School
Mirfield, West Yorkshire
04.2021 - 04.2021
  • Assisted in lesson planning, resulting in engaging class sessions.
  • Ensured a safe learning environment by monitoring student behaviour.
  • Supported teachers by preparing classroom materials.
  • Supervised pupils during lunchtimes and playtimes.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.

Education

GCSEs -

Mirfield Free Grammar School
Mirfield

Skills

  • Customer service and support
  • Staff training and development
  • Team collaboration
  • Operational efficiency
  • Complaint resolution
  • Time management
  • Problem solving
  • Patience under pressure
  • Attention to detail
  • Quality assurance
  • Effective communication
  • Empathy and rapport building
  • Adaptable communication style

References

References available upon request.

Timeline

General Bar Assistant

The White Gate Public house Mirfield
04.2024 - 04.2025

Team member

Taylors Cafe
01.2024 - 04.2024

Classroom Assistant

Crowlees Jnr &Infants School
04.2021 - 04.2021

GCSEs -

Mirfield Free Grammar School

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Abigail Binney