Olivia Flanagan

I am dedicated in my job role at Balfour Beatty, where I thrive in a fast-paced environment supporting both operational teams and customers. I take pride managing diaries, coordinating communications, processing emails, maintaining accurate records, and handling purchase orders and invoicing to keep projects running smoothly. I'm confident using Microsoft Excel and creating clear, professional presentations to support business needs. I'm known for my fast and accurate typing, strong organisational skills, and ability to build positive relationships through effective communication. I enjoy finding efficient ways to solve problems, supporting my colleagues, and I contribute to the success of the team while continuing to learn and develop professionally

Nominated for most valuable person 2025

During my apprenticeship at Balfour Beatty, I have developed strong organisational and time management skills by balancing my day-to-day responsibilities with training and coursework. I prioritise tasks, manage changing deadlines and communicate effectively with my manager and colleagues to ensure important work is completed on time without compromising quality or safety.

I take ownership of my development by asking questions, seeking feedback, and continuously improving how I work. My experience at the Brathay residential also increased my confidence to speak up, collaborate with others, and contribute effectively under pressure. As a result, I consistently deliver high-quality work while managing competing priorities in a fast-paced environment.