Summary
Overview
Work history
Education
Skills
Timeline
Audrey McConnon

Audrey McConnon

Stanwell,Surrey

Summary

Successful, achievement-oriented administrator with over 25 years years of progressive positions requiring knowledge and execution of variety of administrative principles.


Exceptional organizational skills for improving operations and effectively adapting skills across all industries. Focused and resourceful with a passion for supporting children. young people and vulnerable groups such as those with special educational needs, behavioural needs, physical disabilities and their families.

Overview

26
26
years of professional experience

Work history

Business Administrator

CNWL NHS Trust for HMP YOI Feltham
Feltham, Middlesex
02.2023 - Current
  • Liaised with both inmate patients and clinicians running daily surgeries including dental team, podiatry, optician, GP and others demonstrating professionalism in all communications.
  • Provided primary clerical support for internal and external customers.
  • Managed files in compliance with data protection regulations.
  • Prepared and edited documents in line with strict specifications and updated guidelines including PERs (prison document) for external hospital appointments.
  • Accurately entered patient health data onto SystmOne including hospital referrals from initial request to completed appointment and follow-ups.
  • Navigated Microsoft Office suite with strong systems knowledge.
  • Applied legal principles, policies and regulations to control use of medical records information.

Administrator

Clarendon Secondary Centre
Twickenham, Richmond upon Thames
05.2011 - 02.2023
  • Day to day use of MIS including registers, medical information, pupil and parent personal information, attendance data for statistical reports
  • Organised physical files and digitised records to support ease of access and GDPR compliance.
  • Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs as well as student uniform
  • Shared information about students with parents, other staff and internal and external agencies in line with shool policies using annual reviews and EHCP's.
  • Took part in school training activities to advance knowledge in working with students with specific learning difficulties including Makaton.
  • Met with parents about student needs to garner additional support
  • Kept student records updated with current information.
  • Monitored and managed website content inline with policies
  • Managed reception duties including visitors, parents and students into the setting.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.

Administrator

National childminding Association (NCMA)
Feltham, Middlesex
05.2009 - 03.2011
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • First point of contact for all registered and pre-registered childminders for all queries
  • Delivered instruction across various topics, integrating audio-visual presentations and training materials.
  • Developed effective training manuals, modules and teaching aids.
  • Generated scripts and processes for data integration and maintenance monitoring registered and pre-registered childminders in the borough.
  • Booked venues and scheduled speakers for AGMs and training
  • Oversaw attendee list and organised registration
  • Supervised external suppliers during event set up and take down.

Legal secretary

Howell Jones LLP
Walton on Thames, Surrey
06.2007 - 04.2009
  • Scheduled appointments, appearances and briefings.
  • Created, indexed and maintained client binders.
  • Answered and directed calls using multi-line switchboard.
  • Maintained calendar and tickler system barrister and support staff
  • Assisted solicitors in collecting employment, medical and financial records.
  • Organised files for court proceedings.
  • Transcribed legal documents and phone conversations.
  • Received and placed telephone calls to clients and prospective clients.
  • Screened telephone calls and forwarded to appropriate departments.
  • Entered new cases into company database.
  • Managed client files with highest levels of confidentiality and discretion.
  • Drafted and submitted legal documents to senior staff for review and approval.
  • Translated legal jargon into practical advice for clients while building rapport.

Administrator

NCMA
Feltham, Middlesex
04.2005 - 06.2007
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • First point of contact for all registered and pre-registered childminders for all queries.
  • Delivered instruction across various topics integrating audio-visual presentations and training materials.
  • Developed effective training manuals, modules and teaching aids,
  • Generated scrips and processes for data integration and maintenance monitoring registered and pre-registered childminders in the borough.
  • Booked venues and scheduled speakers for AGMs and training
  • Oversaw attendee lists and organised registration
  • Supervised external supplies during event set up and take down.

Self employed Registered Childminder

Self employed
Feltham, Middlesex
06.2004 - 04.2006
  • Cared for up to 5 children aged 0-5yrs per session, ensuring a safe, supportive learning home environment.
  • Maintained clean, tidy areas within the home to mitigate potential health and safety risks to children in care.
  • Prepared and provided all nutritious meals and snacks complying with dietary requirements to facilitate optimum health and wellbeing.
  • Supervised children during rest and relaxation periods to maintain safety and facilitate mental and physical development.
  • Maintained strict compliance with Ofsted standards to safeguard wellbeing and safety.
  • Built and maintained transparent relationships with parents and caregivers to collaboratively resolve behavioural issues and facilitate cohesive care.

Administrator

Aspentech Ltd
Brentford, Middlesex
04.1998 - 06.2004
  • Drafted production records and reports, using reported daily performance data.
  • Exercised sound judgement to ensure smooth execution of daily engagements, meetings and travel itineraries.
  • Acted as point of contact for executives, colleagues and clients.
  • Scheduled all in-person and virtual meetings using Calendly, regularly updating calendar to eliminate discrepancies.
  • Professionally greeted clients and delivered friendly, knowledgeable assistance.
  • Prepared meeting rooms and event spaces to achieve successful client engagements.
  • Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
  • Collaborated with admin teams, human resources and finance department on special projects.
  • Copied, scanned and faxed documents to assigned recipients.
  • Managed events, booked venue and sent invitations to guests.

Education

GCSEs - English Literature

St Marks Roman Catholic School, Hounslow
04.2001 - 06.1992

GCSEs - English Language

St Marks Roman Catholic School, Hounslow

GCSEs - Maths

St Marks Roman Catholic School, Hounslow

GCSEs - Science Core and Science Dual

St Marks Roman Catholic School, Hounslow

GCSEs - Business Studies

St Marks Roman Catholic School, Hounslow

Btec - Business and Finance

St Marks Roman Catholic Shool, Hounslow

Skills

  • Business administration
  • Database administration
  • Microsoft Office expertise
  • Policy and procedure modification
  • Accounts reconciliation
  • Data entry
  • Fast typing speed
  • Email processing
  • Sharepoint
  • Diary management
  • Accounts Payable and Receivable (AP/AR)
  • Data management
  • Ability to prioritize
  • Workflow planning
  • CRM and office management software
  • File and data retrieval systems

Timeline

Business Administrator - CNWL NHS Trust for HMP YOI Feltham
02.2023 - Current
Administrator - Clarendon Secondary Centre
05.2011 - 02.2023
Administrator - National childminding Association (NCMA)
05.2009 - 03.2011
Legal secretary - Howell Jones LLP
06.2007 - 04.2009
Administrator - NCMA
04.2005 - 06.2007
Self employed Registered Childminder - Self employed
06.2004 - 04.2006
St Marks Roman Catholic School - GCSEs, English Literature
04.2001 - 06.1992
Administrator - Aspentech Ltd
04.1998 - 06.2004
St Marks Roman Catholic School - GCSEs, English Language
St Marks Roman Catholic School - GCSEs, Maths
St Marks Roman Catholic School - GCSEs, Science Core and Science Dual
St Marks Roman Catholic School - GCSEs, Business Studies
St Marks Roman Catholic Shool - Btec, Business and Finance

Similar Profiles

Create profile
Audrey McConnon