Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Olivia Cooke

Nottingham

Summary

Reliable and hardworking individual with experience in fast-paced, customer-facing environments. Skilled in handling a wide range of responsibilities including assisting customers, managing time effectively, and maintaining high standards of service and cleanliness. Able to stay calm under pressure, multitask efficiently, and communicate clearly with people from all walks of life. Quick to learn new systems and processes, with a strong work ethic, attention to detail, and a positive, team-focused attitude.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work history

Care assistant

MHA Willowccroft Care Home
Derby DE21 7NN
10.2024 - Current
  • Providing personal care and companionship to elderly residents
  • Maintaining hygiene standards and following health and safety guidelines
  • Established positive relationships with residents and their families
  • Adapting to individual care needs while working flexible shifts

Waitresses

The Nottingham Belfry Hotel
Nottingham NG8 6PY
12.2023 - Current
  • Served customers efficiently in busy restaurant environment
  • Took orders, handled payments, and managed food service with accuracy for over 50 customer per day
  • Maintained cleanliness of tables and service areas
  • Collaborated with kitchen and front-of-house team for smooth service

Education

A-Levels - Business, Politics, and Sociology

Bilborough Sixth form College
Nottingham
Sep 2023 - 08.2025

GCSE’s

Nottingham Academy Greenwood Campus
Nottingham
03/2022 - 07/2023

Skills

Communication Skills

  • Speaking clearly and professionally
  • Taking and relaying accurate orders

Teamwork

  • Working with team members and kitchen staff
  • Supporting colleagues during rushes
  • Jumping into different roles as needed

Health & Safety Awareness

  • Following strict hygiene protocols
  • Practising cleanliness and presentation

Working Under Pressure

  • Staying calm and efficient during busy periods
  • Multitasking during peak hours
  • Meeting customer expectations quickly

Affiliations

  • Reading
  • Photography

Timeline

Care assistant

MHA Willowccroft Care Home
10.2024 - Current

Waitresses

The Nottingham Belfry Hotel
12.2023 - Current

A-Levels - Business, Politics, and Sociology

Bilborough Sixth form College
Sep 2023 - 08.2025

GCSE’s

Nottingham Academy Greenwood Campus
03/2022 - 07/2023

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