Sonam Jamtsho
York,United Kingdom
Summary
Enthusiastic, hardworking and community-minded professional with a strong background in care, transitioning into a retail customer service role. combines excellent interpersonal skills and a patient, helpful demeanour with the physical stamina required for efficient stock rotation and shelf replenishment. Thrives in busy, fast-paced environments and takes pride in delivering exceptional service. Highly flexible, reliable and excited to support the store operations and customer experience.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
Care assistant
Yorkare Homes
Haxby, York
2024.09 - Current
- Demonstrated excellent physical stamina and strict adherence to Health & Safety regulations during long demanding shifts.
- Managed the daily receipt, tracking and organization of essential supplies, ensuring accurate inventory records.
- Followed strict, time-sensitive schedules and completed accurate shift documentation with high attention to detail.
- Delivered excellent, compassionate service under fast-paced, high-pressure conditions
Cleaner
SBFM
York
2023.11 - 2024.08
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Kept communal areas tidy and well-organised for optimal functionality.
- Promoted good maintenance habits amongst team members through regular training sessions.
Retail worker
Red Chilli Supermarket
York
2023.08 - 2023.09
- Promoted seasonal items or discounts effectively stimulating increased revenue.
- Managed inventory levels effectively to minimise out-of-stock situations.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Educated customers on product features and benefits resulting in increased sales.
Education
Master of Business Administration -
York St John University
York 2023.02 - 2024.02
Skills
- Manual Handling & Safety: Fully trained in the safe lifting techniques and risk management
- Stock & Inventory Management: Experienced in tracking supplies and managing stock rotation
- Customer Service: Communication skills and dealing with the public professionally and calmly
- Time Management: 100% attendance and punctuality record across busy time-sensitive shifts
- Physical Stamina: Accustomed to standing, lifting and staying active for 12-hours shifts
Accomplishments
Employee CARE Award
References
References available upon request.
Timeline
Care assistant
Yorkare Homes
2024.09 - Current
Cleaner
SBFM
2023.11 - 2024.08
Retail worker
Red Chilli Supermarket
2023.08 - 2023.09
Master of Business Administration -
York St John University
2023.02 - 2024.02