Olivia Brown
Chichester,West Sussex
Summary
People-focused Physical Geography graduate with strong communication, active listening and community engagement skills. Proactive, approachable and confident working with diverse groups, bringing experience from public-facing roles and crisis-aware environments to support flood-affected communities.
Overview
7
7
years of professional experience
Work history
Bar General Assistant
Constellation
Cardiff
11.2025 - Current
- Delivered confident customer service to rugby crowds, communicating clearly and professionally in the busy Principality stadium environment.
- Engaged with diverse customers, responding to questions and concerns with patient approach.
Bartender
Haven
Pagham, West Sussex
06.2025 - 09.2025
- Delivered exceptional customer service in fast-paced bar, confidently handling challenges such as power outages and high footfall during live entertainment.
- Managed tills, reaching £4,000 sale targets multiple nights, monitored stock levels, completed bar reset with strong attention to detail.
- Demonstrated strong teamwork and adaptability, supporting restaurant team during peak periods.
Pool Lifeguard
Everyone Active
Chichester, West Sussex
02.2023 - 08.2024
- Ensured safety and wellbeing of up to 50 pool users through constant supervision, clear communication and adherence to safeguarding standards as DBS-checked lifeguard.
- Responded calmly and professionally to incidents, applying first aid skills practised in monthly training sessions and completing accurate incident reports when required.
- Maintained strong physical fitness and resilience, building positive relationships with coworkers and public by offering reassurance, guidance and support.
Swimming Instructor Assistant
Cormorants
Westhampnett, West Sussex
01.2019 - 06.2024
- Supported and instructed children aged 3-11 years in skills needed to learn to swim
- Evaluated sessions and gave positive feedback and encouragement.
- Maintained a safe environment reducing safety incidents.
Sales Assistant (Christmas Temp)
Boots
Chichester, West Sussex
11.2022 - 01.2023
- Delivered friendly, customer-focused service and provided clear product support.
- Operated tills accurately, managed stock and maintained organised store.
- Worked efficiently with colleagues to meet seasonal demands - holidays where sales rise by 30%.
Waitress
The Edible Sandwich
Arundel, West Sussex
09.2021 - 05.2022
- Worked closely with small team to ensure efficient service during peak hours.
- Worked flexibly across multiple roles, including preparing food, serving customers, operating tills, and managing washing-up duties to support smooth service during busy periods.
- Provided clear, courteous customer service, resolving complaints with professionalism and composure.
Education
Bachelor of Science degree - Physical Geography
CARDIFF UNIVERSITY
09/2024 -
A Level - Geography (A), Psychology (B), Biology (C)
CHICHESTER HIGH SIXTH FORM
09/2022 - 07/2024
GCSE's - 9, all graded between 9-6
CHICHESTER HIGH
09/2017 - 6 2022
Skills
- Public-facing communication
- Collaborative problem-solving
- Crisis Response awareness
- Customer Service
- Active listening
Affiliations
- I enjoy water-sports and spending time by the sea, reflecting my long-standing interest in the natural environment. Recently returned to dancing through university society events. I also enjoy cooking and previously represented my county in a Rotary Chef competition.
Timeline
Bar General Assistant
Constellation
11.2025 - Current
Bartender
Haven
06.2025 - 09.2025
Pool Lifeguard
Everyone Active
02.2023 - 08.2024
Sales Assistant (Christmas Temp)
Boots
11.2022 - 01.2023
Waitress
The Edible Sandwich
09.2021 - 05.2022
Swimming Instructor Assistant
Cormorants
01.2019 - 06.2024
Bachelor of Science degree - Physical Geography
CARDIFF UNIVERSITY
09/2024 -
A Level - Geography (A), Psychology (B), Biology (C)
CHICHESTER HIGH SIXTH FORM
09/2022 - 07/2024
GCSE's - 9, all graded between 9-6
CHICHESTER HIGH
09/2017 - 6 2022