Summary
Overview
Work History
Education
Skills
Languages
Custom Section
Certification
Hobbies and interests
Accomplishments
Websites
Timeline
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Mahtab Haqyar

Mahtab Haqyar

Carshalton,ENG

Summary

Detail-oriented college student with experience in customer service and administration in library and healthcare settings. Skilled in managing inquiries, information organisation, and providing structured support. Multilingual in English, Dari, and Persian (Farsi), bringing strong communication and organisational abilities to a remote advisory role focused on trust-building and performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Volunteer

NHS
Sutton, London
01.2025 - 04.2025
  • Executed reception, administrative, and patient-facing tasks to enhance patient experience in a professional healthcare setting
  • Maintained accurate information and ensured smooth front-desk operations to facilitate effective patient flow
  • Registered individuals on the system and resolved enquiries with clarity and respect to improve service delivery
  • Communicated with patients and visitors in a calm, professional, and supportive manner
  • Worked responsibly alongside staff and followed procedures carefully in a sensitive environment

Volunteer

Sutton Library
Sutton, London
05.2024 - 06.2024
  • Assisted members of the public with enquiries, delivering clear and polite support to enhance their experience
  • Communicated professionally with a wide range of visitors in a busy public environment
  • Helped visitors locate books and navigate library systems, ensuring confident access to services
  • Supported bookings for study spaces and managed day-to-day administrative tasks to maintain operational efficiency
  • Worked responsibly as part of a team while maintaining strong organisation and customer service

Education

BTEC Level 3 - Applied Science

Kingston College
London
06-2026

Secondary Education -

The Archbishop Lanfranc Academy
Croydon, London

Skills

  • Enquiry handling
  • Customer service
  • Telephone communication
  • Public-facing communication
  • Administrative support
  • Data entry
  • System usage skills
  • Attention to detail
  • Accuracy
  • Organisational skills
  • Time management
  • Team collaboration
  • Teamwork
  • Professional communication
  • Communication skills
  • Relationship building

Languages

English
Dari
Persian (Farsi)

Custom Section

Fully available, At least two days per week

Certification

  • have three certificates in Maths.
  • won the principle award.
  • was a prefect
  • a peer mentor
  • won the London greater competition
  • won the english certificate

Hobbies and interests

  • reading books
  • boxing and gym
  • cooking
  • helping others

Accomplishments

  • won the greater london competition acroos 12 colleges

Timeline

Volunteer

NHS
01.2025 - 04.2025

Volunteer

Sutton Library
05.2024 - 06.2024

BTEC Level 3 - Applied Science

Kingston College

Secondary Education -

The Archbishop Lanfranc Academy
Mahtab Haqyar