Shalom Milton-gorvie
London, UK
Summary
Dedicated professional with expertise in customer service, hospitality, and food service, complemented by strong skills in event coordination and strategic selling techniques. Proven ability to manage time effectively and work under pressure while maintaining exceptional public-facing communication. Adept at cash handling and event setup, with a commitment to teamwork and delivering outstanding results.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Sales Assistant - Schuh
Schuh Limited
London, Oxford Street
06.2025 - Current
- Delivered welcoming, customer-focused service to enhance shopping experiences in fast-paced retail environment.
- Assisted customers with product selection, sizing, and addressing general enquiries.
- Maintained calm under pressure to ensure seamless store operations during peak hours.
- Collaborated effectively with team members during busy periods and peak trading times.
- Supported daily store operations, including stock replenishment and upholding visual standards.
Hospitality & events assistant
Your Creative Events Ltd
London
01.2023 - 10.2023
- Coordinated planning and organisation of Black History Month 2023 events for Mayor of London.
- Conducted venue research, evaluating options based on suitability for multiple events.
- Supported logistical planning using Excel for scheduling and information tracking.
- Collaborated with senior stakeholders to ensure successful event execution.
Event assistant
s&collective
London
12.2025 - 12.2025
- Coordinated setup and on-site delivery for BFH Influencer Gala, achieving seamless execution.
- Arrived early to prepare venue layout, enhancing event flow.
- Supported event staff during live operations to ensure efficiency.
- Guided guests to designated seats, facilitating smooth seating process.
Crew member
McDonald's
London
06.2024 - 11.2024
- Worked efficiently in fast-paced food service environment during busy periods
- Delivered friendly and professional customer service to high volume of customers
- Operated tills and handled cash and card payments accurately
- Maintained high standards of cleanliness, hygiene, and food safety
Education
Bachelor of Arts - Graphic Design
Ravensbourne University London
London, England 09.2023 - 04.2026
Skills
- Customer Service
- Hospitality & food service
- Event coordination
- Teamwork
- Time management
- Working under pressure
- Cash handling
- Public-facing communication
- Event setup
- Strategic selling techniques
References
References available upon request.
Timeline
Event assistant
s&collective
12.2025 - 12.2025
Sales Assistant - Schuh
Schuh Limited
06.2025 - Current
Crew member
McDonald's
06.2024 - 11.2024
Bachelor of Arts - Graphic Design
Ravensbourne University London
09.2023 - 04.2026
Hospitality & events assistant
Your Creative Events Ltd
01.2023 - 10.2023