Olivia Bater
Strood,Kent
Summary
Customer-focused professional with a strong foundation in service and interpersonal skills, ensuring reliability under pressure. Expertise in food safety and hygiene, with experience in handling cash and card payments. Communicates effectively across diverse backgrounds, providing constructive feedback and supporting special educational needs. Committed to enhancing educational creativity in both collaborative and independent settings.
Overview
1
1
Certification
5
5
years of post-secondary education
5
5
years of professional experience
Work history
Teaching assistant in primary school
MFSE
Strood
2026.01 - Current
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Liaised between teachers and parents, maintaining open lines of communication.
- Prepared classroom materials to facilitate efficient lessons.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
- Oversaw students during breaks to maintain a safe environment.
Modelling
Narratives the Agency
Medway
2025.06 - Current
- Built professional, lasting relationships collaborating with brands.
- Maintained professionalism during long, demanding shoots.
- Arrived at various studios and set locations, arriving ahead of time and prepared for shoots.
Catering Assistant
Chatham Town FC
2025.01 - 2026.06
- Prepare and serve food and beverages in a fast-paced setting
- Provide friendly, efficient customer service
- Enhanced customer experience by promptly addressing queries and complaints.
- Collaborated with other team members for smooth catering operations during events.
- Maintain high standards of hygiene and food safety
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Communicate clearly with team members and customers
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
Temporary Seasonal Cleaner
Haven Allhallows
2025.05 - 2025.08
- Maintained high standards of cleanliness in holiday accommodation and public facilities
- Ensured rooms were prepared to company standards
- Collaborated with team members to complete tasks efficiently, ensuring high standards of cleanliness were met
- Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
- Reported maintenance issues to management for prompt resolution, minimising disruption to operations
- Delivered training sessions to promote good maintenance habits among team members, enhancing overall cleanliness standards
Retail Assistant
Austen’s of Rochester
2022.01 - 2025.01
- Delivered friendly and consistent customer service to enhance shopping experience.
- Advised customers on product selection tailored to individual needs, fostering customer satisfaction.
- Established rapport with customers through attentive listening and communication.
- Processed customer payments efficiently via till and card systems
- Upheld company policies whilst interacting with customers and colleagues.
- Maintained store presentation and cleanliness standards
- Uphold company policies whilst interacting with customers and colleagues.
- Led the training of new staff members to improve team efficiency.
Administrative assistant
Delga Press
2024.06 - 2024.06
- Maintained high organisation levels and attention to detail in all administrative duties.
- Assisted staff members with various administrative tasks to enhance workflow. with administrative tasks, reducing workload stress.
- Learned and applied new skills to daily tasks, enhancing overall efficiency.
Education
Level 3 Sport Diploma - sport psychology
MidKent College
Gillingham 2025.09 -
Strood Academy
Strood 2020.01 - 2025.01
Skills
- Special educational needs
- Classroom safety
- Curriculum support
- Professional organisation
- Customer service
- Cash and card payment handling
- Teamwork and independent work
- Proactive work approach
- Reliability under pressure
- Constructive feedback delivery
- Adaptable communication style
- Strong empathy
- Multicultural awareness
Certification
- Level 2 Food Hygiene and Safety for Catering – Issued 2025-01-20
- Current DBS Disclosure – Issued 2021-11-20
- Kent Safeguarding Children – Emotional Abuse
- Kent Safeguarding Children – Mental Health Awareness
- Kent Safeguarding Children – Eating Disorders
- Kent Safeguarding Children – Safeguarding Children (Level 3)
- Kent Safeguarding Children – Neglect
References
Available on request
Timeline
Teaching assistant in primary school
MFSE
2026.01 - Current
Level 3 Sport Diploma - sport psychology
MidKent College
2025.09 -
Modelling
Narratives the Agency
2025.06 - Current
Temporary Seasonal Cleaner
Haven Allhallows
2025.05 - 2025.08
Catering Assistant
Chatham Town FC
2025.01 - 2026.06
Administrative assistant
Delga Press
2024.06 - 2024.06
Retail Assistant
Austen’s of Rochester
2022.01 - 2025.01
Strood Academy
2020.01 - 2025.01