Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
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Oliver Tsang

Manchester,United Kingdom

Summary

Dedicated professional with a strong foundation in customer service, teamwork, and communication skills. Demonstrates exceptional attention to detail and organisational abilities, ensuring efficient problem-solving in dynamic environments. Committed to leveraging these competencies to enhance customer satisfaction and drive team success.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Bartender waiter

Imperial Restaurant
Newcastle Upon Tyne, Tyne and Wear
07.2025 - 09.2025
  • Provided exceptional customer service by attentively taking orders and addressing inquiries.
  • Prepared and served a variety of beverages with precision and care.
  • Maintained cleanliness and organisation of bar area to ensure a welcoming environment.
  • Demonstrated multitasking ability by managing drink preparation, customer service, and restocking during peak hours.
  • Worked efficiently under pressure while maintaining a professional and friendly manner.
  • Collaborated with floor staff to streamline service and improve the customer experience

Helper

Tsang Foods
Newcastle upon Tyne, Tyne and Wear
10.2021 - 09.2025
  • I Provided occasional support to my father’s business, contributing to day-to-day operations to earn additional income while developing a strong work ethic and gaining early exposure to a professional environment.
  • Facilitated friendly, professional service to customers upon delivery and within the warehouse representing the company to a high standard.
  • Loaded and unloaded delivery vehicles, handling goods with care.
  • Worked collaboratively with warehouse team members to meet daily targets and improve workflow efficiency.
  • Supported delivery operations by transporting goods to restaurants and takeaways throughout the North East and occasionally the Lake District.

Pharmacy assistant

Boustead Pharmacy
Newcastle upon Tyne, Tyne and Wear
08.2023 - 08.2023
  • Completed a one-week work experience placement to gain insight into pharmacy operations and healthcare support.
  • Assisted with processing and preparing medication orders under supervision.
  • Restocked shelves and organised stockroom supplies to ensure efficient inventory management.
  • Helped dispense and organise monthly medication packs for patients, maintaining accuracy and attention to detail.
  • Developed an understanding of patient confidentiality and pharmacy best practices.

Education

GCSEs - English. Maths, Sciences, French, Spanish, Geography and Art

Dame Allan's School
Newcastle upon Tyne
09.2021 - 06.2023

A-Levels - Economics, Business and Psychology

Dame Allan's School
Newcastle upon Tyne
09.2023 - 06.2025

Skills

  • Customer Service
  • Teamwork
  • Attention to Detail
  • Organisation
  • Communication Skills
  • Problem Solving


Accomplishments

World Challenge 2023 : Mozambique and Eswatini

Duke of Edinburgh 2021 : Bronze

Leadership Course 2024

References

References available upon request.

Timeline

Bartender waiter

Imperial Restaurant
07.2025 - 09.2025

A-Levels - Economics, Business and Psychology

Dame Allan's School
09.2023 - 06.2025

Pharmacy assistant

Boustead Pharmacy
08.2023 - 08.2023

Helper

Tsang Foods
10.2021 - 09.2025

GCSEs - English. Maths, Sciences, French, Spanish, Geography and Art

Dame Allan's School
09.2021 - 06.2023

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Oliver Tsang