MARTA PODKOWA
Birmingham,West Midlands
Summary
Detail-orientated Project/ Delivery Manager, adept at managing the full project lifecycle from initiation to delivery, with a strong focus on stakeholder engagement, risk mitigation, financial control and continuous process improvement. Recognized for exceptional leadership, problem-solving, and communication skills, with a proven track record of driving successful project delivery in dynamic and fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technical Delivery Manager
Virgin Media O2
Birmingham
01.2026 - Current
- Accountable for the delivery and governance of the end-to-end build cycle, from the design to the successful handover of technical site infrastructure to B2B customers.
- Manage the build partner to produce a delivery project from the approved scope of work and create the required delivery plan, cost profile, and communications plan, along with the associated issue, risk, dependency, and change registers, to enable successful management and delivery of the schedule of work.
- Create, maintain, and execute delivery plans for internally delivered work, including milestone plans and issue, risk, dependency, and change registers required for successful delivery.
- Place financial commitments for resources and materials on the external and internal partners to initiate the delivery cycle, expediting and tracking materials, and receipting goods and services on delivery.
Project Manager
Virgin Media O2
Birmingham, West Midlands
08.2025 - 12.2025
- Accountable for the end-to-end project management of technical site-exit network infrastructure design and deployment to support service migrations from decommissioned sites.
- Ensured project deliverables aligned with the overarching Site Exit Programme and met required standards in quality, time, and cost.
- Generated and maintained comprehensive project documentation, including project plans, delivery trackers, RAID logs, resource plans, change controls, and cost records.
- Delivered regular progress meetings with stakeholders and produced ad-hoc management reports covering delivery status, risks, issues, and changes.
Project Delivery Manager
Virgin Media O2
Reading, Berkshire
06.2023 - 07.2025
- Led the full lifecycle delivery of fibre infrastructure builds across the Midlands, and South of England.
- Manage Build Partners and internal delivery teams to ensure programme milestones, quality, and compliance targets are achieved.
- Provide proactive risk, issue, and dependency management, with clear mitigation strategies to maintain delivery momentum.
- Monitor build performance and implement lessons learned to drive continuous improvement.
- Produce timely and accurate progress updates for senior stakeholders ahead of key milestones.
PIA Manager
Broadway Partners
Liverpool / Remote, Merseyside
04.2023 - 06.2023
- Oversaw PIA department operations to meet alignment expectations with Openreach.
- Introduced new ways of working, process enhancements, and KPI improvements through automation.
- Maintained expert knowledge of the PIA product to ensure compliance and quality.
PIA Regional Manager
City Fibre
Reading, Berkshire
11.2021 - 04.2023
- Line-managed PIA teams across South West and South East regions.
- Drove KPI improvement through process optimisation and automation.
- Identified new business opportunities and built structured roadmaps for future growth.
Scheduling Co-Ordinator Team Leader
Thames Water
Reading, Berkshire
11.2019 - 11.2021
- Managed team scheduling for emergency repairs in Central London.
- Worked closely with Field Operations and Streetworks to reduce penalties, and enhance productivity.
- Provided leadership, coaching, and development to team members.
Case Manager
Thames Water
Reading, Berkshire
11.2018 - 11.2019
- Managed complex complaints through stakeholder negotiation, and resolution.
- Provided frequent customer updates and ensured quality communication.
- Utilised Salesforce and SAP to manage cases efficiently.
PA to Managing Director
Mr.Sales and Lettings
Reading, Berkshire
02.2018 - 11.2018
- Managed calendars, appointments, meetings, and events.
- Developed filing systems and streamlined administrative workflows.
Education
Bachelor of Social Science - - Prison Rehabilitation
University of Warmia and Mazury
Olsztyn01-2014
Skills
- Project & Delivery
- Stakeholder Management
- Risk, Issue & Dependency Management
- Leadership & People Management
- Process Improvement & Automation
- Fibre Network Build Knowledge
- KPI Tracking & Performance Reporting
- Cross-Functional Collaboration
- SAP / CRM / Salesforce
- Microsoft Office (Advanced)
- Change management
- People Management
- Prince 2
- Financial planning
- Technical delivery
Certification
PRINCE2® 7th Practitioner - Issued 2026
PRINCE2® 7th Foundation - Issued 2025
Lean Six Sigma Black Belt - Issued 2025
Lean Six Sigma Green Belt - Issued 2025
Lean Six Sigma Yellow Belt - Issued 2025
NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the workplace - Issued 2024
Certified Enterprise Risk Manager - ISO 31000 : 2018 - Issued 2024
Diploma in Leadership and Management Shaw Academy E-Learning - Issued 2018
Timeline
Technical Delivery Manager
Virgin Media O2
01.2026 - Current
Project Manager
Virgin Media O2
08.2025 - 12.2025
Project Delivery Manager
Virgin Media O2
06.2023 - 07.2025
PIA Manager
Broadway Partners
04.2023 - 06.2023
PIA Regional Manager
City Fibre
11.2021 - 04.2023
Scheduling Co-Ordinator Team Leader
Thames Water
11.2019 - 11.2021
Case Manager
Thames Water
11.2018 - 11.2019
PA to Managing Director
Mr.Sales and Lettings
02.2018 - 11.2018
Bachelor of Social Science - - Prison Rehabilitation
University of Warmia and Mazury