Oliver Harvey
Sports And Activities Manager
Bognor Regis
Summary
I am an enthusiastic, hard worker who is passionate about everything that is presented to me , I am always eager to learn more and progress myself any way possible. With years of experience working in large teams, thrive working with other people and not only improving myself but helping them improve also, as I feel it helps me develop my skills in the process.
Overview
10
10
years of professional experience
Work History
Sports Manager
Butlins
05.2021 - Current
- · Directs, leads and coaches team’s activities within Sports
- · Takes ownership of all sport and activities; monitoring consistent delivery, coaching performance and schedule optimisation – and making adjustments or taking action where necessary
- · Confidently deal with guest concerns; demonstrating ability to resolve problems whilst showing empathy and continually looking for ways to improve guest and team experience
- · Monitors guest insight, collating feedback and creating action plans to drive a culture of improvement
- · Creates an environment where every team member is encouraged to look for ways to better both themselves and our operation
- · Continually provides feedback to all team and team leaders – conducting regular coffee chats and reviews. Reviews conduct and capability of all team who report into you.
- · Nurture a high-performance culture where everyone’s contributions are recognised, where talent thrives and rewarding careers are built
- Exceptional level of operational knowledge specific to area of expertise and shares this with team members, continually looking to develop innovative ways to delight our guests and team
- · Manages compliance with all relevant legislation, company and Health & Safety policies within your area of responsibility including Aerial Adventures
- · Ensure Sports Health & Safety checks are being carried out daily and any concerns are raised to the Experience Manager, Health & Safety Manager and Technical Manager.
- · Takes responsibility for ensuring 100% compliance with all Safe & Secure training within the Sports.
- - Contribute towards resort goals including team retention, EBITDA and NPS
Night Shift Colleague
Sainsburys
04.2020 - 05.2021
- Replenishing stock to ensure the store is ready for morning opening, dressing the store to look as best as possible
- Key skills include time management to ensure all stock is replenished during shift time.
Funfair and Sports Team Leader
Butlins
03.2019 - 05.2021
- Leading team to be fulfilled and performing, controlling schedules ensuring they are both suitable for guests whilst also be cost effective, dealing with any guest issues and always finding solutions, making sure the department is compliant with all health and safety including training and paperwork, rostering team making sure all actives are covered and opened, as well as a plethora of day to day tasks whilst caring for my team.
Leisure Team Member
Butlins
07.2014 - 03.2019
- Operating rides and activities safely whilst maintain good company knowledge and great customer service
- During my time working here I have grown as a team member and excelled in my role with skills such as strong communication, positivity, enthusiasm and working in a part of a large team
- Aspects of my job involve running sessions in; go karting, high ropes, climbing wall, football, archery and zip wire to name a few
Camp Counsellor
Triangle Y Ranch Camp
05.2017 - 08.2017
- Taking care of large groups children ages ranging 6-17; ensuring they are safe and having fun in all hours of the day, in addition to running activities with fellow counsellors such as lifeguarding, caving and hiking
- I was also given the opportunity to be a team leader when running the lifeguard team and nature program where I led the fellow counsellors to a fun and efficient weeks.
Education
High School Diploma -
The Regis School
Bognor RegisSkills
Critical thinking
Qualifications and Achievements
Archery GB
FA Level 1
Vertex Ropes Course Manager
ERCA High Ropes, Climbing Wall and Zip Wire
Navigator of the Month July 2022
Team Leader of the Month March 2019
Activities
During my free time I like visit different places that I have never been before and meeting new people, this intertwines with my passions for football which allows me travel all around the country visiting different towns and cities along the way.
Timeline
Sports Manager
Butlins
05.2021 - Current
Night Shift Colleague
Sainsburys
04.2020 - 05.2021
Funfair and Sports Team Leader
Butlins
03.2019 - 05.2021
Camp Counsellor
Triangle Y Ranch Camp
05.2017 - 08.2017
Leisure Team Member
Butlins
07.2014 - 03.2019
High School Diploma -
The Regis School
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