Oliver Glasspole
Waterlooville,Hampshire
Summary
Energetic and outgoing young professional with dedication to positive experiences with a desire to learn and ready for change. Passionate about securing new, challenging position within fast-paced business to grow in myself and improve my future career options.
Currently studying at college to increase my knowledge and widen my horizons in the working world.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Banks Fish and Chips Shop
Waterlooville, Hampshire
06.2022 - 07.2023
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Labourer
Go GREEN ECO LTD
Waterlooville, Hampshire
07.2022 - 11.2022
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Enthusiastically picked up various labouring and construction tasks across site to aid team success.
- Dug holes, trenches and ditches at desired locations to exact specifications.
- Worked as a team and can independentantly motivate myself.
- Confident in electrical aspects and willing to learn
- Used shovels or heavy equipment to move different materials based on job needs.
- Mixed and laid concrete with excellent planning and measuring skills.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
Education
GCSEs - Maths
Horndean Technology College
Waterlooville07.2022
GCSEs - Construction
Horndean Technology College
Waterlooville07.2022
GCSEs - Performing Arts
Horndean Technology College
Waterlooville07.2022
GCSEs - Combined Science
Horndean Technology College
Waterlooville07.2022
GCSEs - English Language and Literature
Horndean Technology College
07.2022
GCSEs - BTEC SPORTS
Horndean Technology College
Waterlooville07.2022
GCSEs - Art and Design
Horndean Technology College
Waterlooville07.2022
Skills
- Upbeat, outgoing and positive
- Interpersonal skills
- Highly responsible and reliable
- Efficient under pressure
- Effective sales techniques
- Excellent Communication
- Decision-Making
- Teamwork and Collaboration
- Self-Motivated
Timeline
Labourer
Go GREEN ECO LTD
07.2022 - 11.2022
Restaurant Waiter
Banks Fish and Chips Shop
06.2022 - 07.2023
GCSEs - Maths
Horndean Technology College
GCSEs - Construction
Horndean Technology College
GCSEs - Performing Arts
Horndean Technology College
GCSEs - Combined Science
Horndean Technology College
GCSEs - English Language and Literature
Horndean Technology College
GCSEs - BTEC SPORTS
Horndean Technology College
GCSEs - Art and Design
Horndean Technology College
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