Gaby Sandher
Waterlooville,Hampshire
Summary
Skilled office worker versed in sorting, classifying and filing documentation. Easily handles repetitive, methodical work. Dedicated to helping staff with administrative needs and consistently meeting deadlines. Always seeks solutions to problems and applies extensive analytical knowledge to findings.
Methodical and adept at multi-tasking, energetic well-versed in strong communication, organizational and proof-reading skills.
Takes on challenging new roles harnessing interpersonal skills, collaboration and driven to deliver high-quality service and consistent results. Always open to new opportunities.
Overview
26
26
years of professional experience
6
6
years of post-secondary education
Work history
Voluntary Childcare
J. McVeigh
Swindon, United Kingdom
11.2022 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Enhanced creativity through art and craft sessions, encouraging self-expression.
- Maintained clean environment with regular tidying tasks.
- Developed daily routines, instilled discipline in young minds.
- Recorded child's progress and behavior's, shared insights with parents.
- Achieved improved language skills with engaging storytelling sessions and library visits.
- Supported child's development with learning-through-play activities, aiding social, emotional and educational growth.
- Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
District Assistant
West Kent SEN Team
Kings Hill, Kent
11.2021 - 11.2022
- Preparing Early Health Care Plan's (EHCP's) for Special Educational Needs children (SEN)
- Managing annual review process by following time sensitive procedures
- Managing paperwork for child/young person to ensure educational needs met
- Supporting family and young person through process and liaising with schools and professionals involved to delegate and deem next actions
- Carried out day-to-day duties accurately and efficiently
- Face to face and verbal discussions held regularly
- Progressive meetings held with Manager to familiarize on caseload and actions to be taken.
- Successfully delivered on tasks within tight deadlines
Yard Marshall
Amazon
Aylesford, Kent
05.2020 - 11.2021
- Checking vehicles going out are roadworthy
- Monitoring all deliveries from vendors and carriers to delivery station
- Ensuring yard and dock safety procedures are adhered to
- Loading and unloading of lorries
- Keeping accurate records of vehicles arriving/leaving and reporting of non-compliance
- Trained new marshals to uphold professional standards
- Controlled access points to prevent unauthorized entries at events or gatherings.
- Maintained public safety by enforcing laws and regulations.
- Worked under extreme weather conditions maintaining resilience and high-spiritedness, delivering through the covid pandemic
- Facilitated traffic flow during rush hours, reducing congestion.
- Maintained steady communication with team members for seamless operations.
- Promoted safety and security through diligent checks and monitoring.
- Directed and regulated traffic to maintain safe site flow.
Kent County Council, Coroners Admin Officer
Connect to Kent Agency – Temping Staff
Maidstone, Kent
09.2019 - 03.2020
- Ensured keen attention to detail and empathetic listening skills; fostered a positive working environment.
- Maintained file management system through systematic categorization
- Enhanced office efficiency by managing and organizing the day-to-day administrative duties ensuring matters dealt with in time sensitive manner, contacting the public and signposting as necessary
- Updating Civica system with daily referrals received through outlook, swiftly categorizing and alerting Managers to high priorities
- Adding confidential data, making extremely sensitive calls to bereaved
- Responding to queries and concerns, sending out official letters. Logging post, photocopying, uploading and scanning documentation.
Kroner House, Business Support Officer
Connect to Kent Agency – Temping Staff
Ashford, Kent
06.2019 - 09.2019
- Front Door Service, taking online referrals via phone/email, directing calls and queries, updating sensitive details. Using Liberi and EHM system.
- Liaised with internal and external multi-agencies maintaining good contacts and strong professional relationships.
- Enhanced office productivity by coordinating and streamlining administrative procedures.
Business Solutions, Accounts Assistant
Connect to Kent Agency – Temping Staff
Maidstone, Kent
03.2019 - 06.2019
- Entered financial information into corporate database for easy access and retrieval.
- Prepared detailed financial reports for month end for improved decision making and predicting forecasts
- Streamlined office procedures to enhance productivity levels
- Creating new suppliers on system, reconciliations, processing sensitive information, creating bank/building society accounts, amending business accounts. Ensuring invoice accuracy. Creating excel spreadsheets and pivot tables. Providing reports as required by Managing Director.
Sessions House, Pensions Support Assistant
Connect to Kent Agency – Temping Staff
Maidstone, Kent
12.2018 - 03.2019
- Adding new starters and leavers onto the Altair system
- Updating client information and verifying details
- Photocopying and printed documents as required; prepared materials for presentations and reports
- Managed incoming calls, ensuring prompt response and resolution
- Handled sensitive information discreetly and upheld company confidentiality policies
- Reviewed and directed post according to urgency and scanning of confidential documents
Business support officer
Children In Care Team
Gravesend, Kent
07.2017 - 11.2018
- Undertaking tasks to ensure statutory timescales met. Assisting with meeting performance levels
- Presenting a professional and friendly first impression of the business to all visitors and clients
- Keeping the booking process up-to-date, communicating and ensuring staff access, issuing key fobs and creating photo cards as required. keeping diary up-to-date and updating online calendar with all appointments. Booking interpreters, and translating where needed
- Alerting Manager to any urgent tasks that come in
- Uploading confidential & highly sensitive documents, ensuring all information is readily available for access
- Ensuring building health and safety information and posters are kept up-to-date and any building issues are dealt with promptly and repaired to satisfaction
- Ensuring Company van is kept insured and MOT/TAX paid on time. Managing and issuing of petty cash and cheque's, ensuring receipts retained
- Diary management, including booking multiple rooms, booking interpreters and keeping diary for Manager, staff meetings and external agencies, typing correspondence and documents, sending out invite meeting letters within set timescales (monthly), updating excel spreadsheets, including keeping missing person information and records of interpreters updated. Keeping folder for all visitors (asbestos information) and meeting minutes for all meetings and vehicle and building information for Ofsted inspection.
- Providing quality work at all times. Minute taking for Legal Planning meetings/Multi-agency meetings and prioritizing work in order to meet tight schedules and deadlines
- Supporting colleagues and working autonomously as well as part of a team
- Managing incoming emails/queries/petty cash/issuing travel warrants for College attendance daily including health appointments, passport related appointments, and family visits
- Keeping Health & Safety Records/Fire Records/Building Records/Annual leave records/Keeping Emergency Contacts up-to-date for staff and clients. (Inclusive of board information for urgent key information, photo-card and confidential data)
Administration Officer
Specialist Children's Services
Gravesend, Kent
10.1999 - 07.2017
- Presenting a professional and friendly first impression for all visitors and clients
- Managing incoming calls/emails, in-person visits, signposting, recording of team and professional minutes
- Liaising with suppliers to meet business need
- Replenishing and restocking of stationery, ensuring high level of stock management efficiency
- Role of Fire/Health and Safety Officer
- Minuting all meetings inclusive of Team/Professional/CIN/LP/Core Groups & CP Conferences
- Translating and carrying out other tasks in order to support team members and need, especially where Court directed
- Being clear and transparent, understanding and emphatic. Taking the time to help others with emotional regulation under extreme stress. Being responsible and proactive and treating others with respect and dignity. Contacting other agencies where need is ascertained ie. Shelter for homeless, Police and Women’s Aid where there is risk of DV and liaising with Charities when required
Clerk
Blaw Knox Construction
Rochester, Medway
05.1999 - 10.1999
- Maintaining and organizing company filing system
- Answering incoming calls, checking and typing of statistical information, completing data onto excel spreadsheets
- Liaised with suppliers, enabling timely delivery of building supplies; ensuring warehouse was well stocked at all times
- Processed invoices accurately to avoid financial discrepancies.
Education
GCSEs - 10 received inclusive of Maths & English O-level
Highfield Secondary School
Chatham, Kent 09.1982 - 09.1987
Royal Society of Arts (RSA) - Business and Office Administration
West Kent College of Office Arts
Tonbridge, Kent 09.1987 - 09.1988
Skills
- Problem-solving
- Methodical approach
- Microsoft excel proficient
- Great attention to detail
- Capacity to train others
- Cashier experience
- Hospitality experience
- Warehouse experience
- Database administration experience
- Payroll administration experience
- Educational administration experience
- Contract administration experience
Timeline
Voluntary Childcare
J. McVeigh
11.2022 - Current
District Assistant
West Kent SEN Team
11.2021 - 11.2022
Yard Marshall
Amazon
05.2020 - 11.2021
Kent County Council, Coroners Admin Officer
Connect to Kent Agency – Temping Staff
09.2019 - 03.2020
Kroner House, Business Support Officer
Connect to Kent Agency – Temping Staff
06.2019 - 09.2019
Business Solutions, Accounts Assistant
Connect to Kent Agency – Temping Staff
03.2019 - 06.2019
Sessions House, Pensions Support Assistant
Connect to Kent Agency – Temping Staff
12.2018 - 03.2019
Business support officer
Children In Care Team
07.2017 - 11.2018
Administration Officer
Specialist Children's Services
10.1999 - 07.2017
Clerk
Blaw Knox Construction
05.1999 - 10.1999
Royal Society of Arts (RSA) - Business and Office Administration
West Kent College of Office Arts
09.1987 - 09.1988
GCSEs - 10 received inclusive of Maths & English O-level
Highfield Secondary School
09.1982 - 09.1987
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