OLAMIDE EZEKIEL IDOWU
Grays
Summary
Organised and reliable individual with experience in administrative and customer-facing environments. Skilled in data entry, record keeping, appointment scheduling, telephone and email communication, and using digital workplace systems. I have strong attention to detail, I’m confident managing multiple tasks while maintaining accuracy and professionalism. I am a quick learner, work well independently and as part of a team, and I’m keen to bring my strong work ethic and organisational skills to an administrative assistant role.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Visitor Service Assistant
Discover Children Story Centre
Stratford
07.2026 - Current
- Welcome customers and provide a friendly, efficient first point of contact at the reception desk.
- Create customer accounts and make day bookings using Spektrix, accurately entering customer information.
- Answer visitor questions and help customers understand bookings, activities and access arrangements.
- Process cash and card payments for admissions and café purchases while following workplace procedures.
- Operate the café till and provide efficient service while maintaining a clean, organised environment.
- Work across reception, café and visitor activities, adapting quickly to changing priorities and supporting colleagues.
- Assist with setting up temporary visitor experiences, including the LEGO pop-up, as part of a team.
Receptionist
The Rigg Milner and Corringham Health Centre
05.2025 - Current
- Provide professional front-desk service and communicate with customers in a busy environment.
- Manage and organise appointments using AccurRx and SystemOne, maintaining accuracy when handling customer information.
- Handle daily telephone calls and emails, responding to queries professionally and directing people to appropriate support.
- Carry out administrative tasks including data entry, scanning and record management with strong attention to detail.
- Handle cash payments for requested services, issue receipts and maintain accurate payment records.
- Remain calm and professional when dealing with difficult or impatient customers and work effectively with colleagues.
3-Day Virtual Work Placement
Speakers for Schools
03.2025 - 03.2025
- Collaborated on a team project, developing communication, problem-solving, creativity and organisation skills while meeting deadlines.
Education
BTEC Level 3 National Extended Diploma - Information Technology
Havering Sixth Form College
01.2026
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Hathaway Academy
01.2024
Skills
Administrative Support - Experienced in handling day-to-day administrative tasks, managing information and supporting smooth workplace operations
Data entry & Record Keeping - Accurate when entering, Updating and maintaining customer and administrative records using digital systems
Organisation & Time management - Able to organise appointments, manage multiple responsibilities and complete tasks efficiently in busy environments
Attention to detail - Careful and accurate when handling personal information, records, appointments, payments and documentation
Telephone & Email communication - Confident communicating professionally with customers, colleagues, organisations and contacts by phone and email
Appointment scheduling - Experienced in booking and managing appointments across different services while maintaining accurate information
Microsoft Office & Digital Systems - Comfortable using Microsoft Office and learning workplace systems, with experience using AccuRx, SystemOne, and Spektrix
Multitasking & Prioritisation - Able to manage competing tasks and changing priorities while remaining calm, professional and organised
Certification
• Lloyds Banking Group — Certificate of Achievement, Find Your FIT (November 2025).
• Speakers for Schools — Certificate of Completion for 15 hours of Virtual Work Experience (March 2025).
• Completed workplace training including Information Governance, GDPR, Records Management, Risk Management, Conflict Resolution and Customer Care.
• Currently developing Microsoft Excel skills through additional online learning.
Interests
Track and Field, Gym, Travelling, Volunteering
References
Available upon request.
Timeline
Visitor Service Assistant
Discover Children Story Centre
07.2026 - Current
Receptionist
The Rigg Milner and Corringham Health Centre
05.2025 - Current
3-Day Virtual Work Placement
Speakers for Schools
03.2025 - 03.2025
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Hathaway Academy
BTEC Level 3 National Extended Diploma - Information Technology
Havering Sixth Form College