Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wayne Merritt

Support Worker
Bristol

Summary

Proven leader and team player in Housing Related Support with a history at Bristol City Council in Homelessness Prevention and Social Work, adept at managing teams and providing 1:1 support to vulnerable people. Specializes in tenancy maintenance, using extensive knowledge of welfare benefits and budgeting advice. An excellent communicator, demonstrating empathy and understanding of the challenges that disadvantaged groups face in living independently and maintaining their tenancies. Able to build effective relationships both with colleagues and clients with diverse needs, bringing about significant improvements in client well-being.

Overview

27
27
years of professional experience
3
3
years of post-secondary education

Work History

PA for Man With Autism and Complex Needs

MR Tust
06.2023 - Current

Supporting man with autism to live independently in the community. Assisting with daily living tasks, accessing the community and promoting his physical and mental wellbeing.

Team Leader Community Support Team

Bristol City Council
11.2012 - 04.2023

Managing a team of support workers to provide Housing Related Support to vulnerable people across Bristol.


  • Allocated work, monitored and supported support workers’ caseloads
  • Developed team members' skills through regular 1:1 sessions
  • Carried out needs assessments and Support Plans
  • Experience of implementing Data Protection, Health & Safety, Risk Assessments, Safeguarding procedures
  • Held a caseload, provided direct support to vulnerable people to maintain their tenancies and prevent homelessness
  • Managed my time and prioritised work in order to respond to emergencies/crises, provide 1:1 direct support, respond to the needs of the team and complete online recording and other admin duties
  • Used various computer systems to keep accurate and up to date recording, provide reports, respond to emails, manage spreadsheets
  • Liaising with other agencies including Social Care, homelessness prevention, Welfare Rights & Money Advice Service, Mental Health Teams, Health Care services


Support Worker

Bristol City Council
09.2005 - 11.2012

Provided Housing Related Support to vulnerable adults living in tenancies across Bristol.


  • Carried out assessment and created mutually agreed support plans to help people achieve their goals.
  • Providing personalised support to maintain self-esteem and general wellness.
  • Knowledge of welfare benefits including Universal Credit, Housing Benefit, Personal Independence Payment, Discretionary Housing Benefit, Pension Credit, Attendance Allowance
  • Provided practical support such as shopping and attending appointments
  • Experience of supporting people from disadvantaged groups including people with mental health issues, drug and alcohol misuse, learning disabilities, physical disabilities, older people
  • Knowledge and experience of providing budgeting and debt advice, prioritising debts and arranging repayment plans to prevent eviction
  • Liaising with other agencies including Social Care, homelessness prevention, Welfare Rights & Money Advice Service, Mental Health Teams, Health Care services

Community Care Worker

Bristol City Council
11.2000 - 06.2005

-Supported 3 residents with learning difficulties to live independently in a house in the community.


- Provided practical and emotional support


- Developed good relationships to build self esteem and well being


- Helped with personal care, domestic chores, cooking, shopping


- Accompanied on outings and trips


- Accompanied to health appointments


- Worked as a part of a team, supporting colleagues and communicating effectively with each other


- Keeping up to date and accurate records


- Carried out sleep in duties as required


Support Worker

Freeways Trust
01.1998 - 11.2020

Supporting adults with learning difficulties to live in a residential home.


Supporting with personal care and building skills and abilities for people to become more independent


Helping with cooking, budgeting, accessing the community and education.


Developing relationships to build self-esteem and wellbeing


Following care and support plans


Accurate recording


Team working, supporting colleagues and good communication

Education

Social Work Diploma - Social Work Diploma

University Of Bristol
Bristol
04.2001 -

Bachelor of Arts - 2:1 Degree BA English

University Of Lancaster
Lancaster
09.1992 - 06.1995

Skills

Extensive experience of supporting vulnerable people to live in the community providing practical support and promoting well-being

Understanding of the issues and difficulties that people have in maintaining tenancies

Knowledge of welfare benefits including Universal Credit, Housing Benefit, Personal Independence Payment, Discretionary Housing Benefit, Pension Credit, Attendance Allowance

Experience of supporting people from disadvantaged groups including people with mental health issues, drug and alcohol misuse, learning disabilities, physical disabilities, older people

Knowledge and experience of providing budgeting and debt advice, prioritising debts and arranging repayment plans to prevent eviction

Liaising with other agencies including Social Aare, homelessness prevention, Welfare Rights & Money Advice Service, Mental Health Teams, Health Care services

Timeline

PA for Man With Autism and Complex Needs

MR Tust
06.2023 - Current

Team Leader Community Support Team

Bristol City Council
11.2012 - 04.2023

Support Worker

Bristol City Council
09.2005 - 11.2012

Social Work Diploma - Social Work Diploma

University Of Bristol
04.2001 -

Community Care Worker

Bristol City Council
11.2000 - 06.2005

Support Worker

Freeways Trust
01.1998 - 11.2020

Bachelor of Arts - 2:1 Degree BA English

University Of Lancaster
09.1992 - 06.1995
Wayne MerrittSupport Worker