Enthusiastic professional with experience in customer-facing roles. Demonstrating strong teamwork and time management skills, contributing to a positive customer experience. Eager to learn and support team goals, bringing a positive attitude and reliability to future positions.
Overview
3
3
years of professional experience
Work History
Soft Play Assistant
Wonderworld Soft Play Limited
Kirkcaldy, Fife
2025.08 - 2026.08
Cleared and organised rooms after activities to ensure readiness for upcoming sessions.
Supervised children's play to promote a safe and enjoyable environment.
Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
Monitored children's safety during play, promptly addressing any hazards or risky behaviours.
Reported faults and breakages to management, ensuring all play equipment was fit for purpose.
Built positive relationships with children, fostering self-confidence and social skills.
Coordinated schedules and activities for children's birthday parties to ensure smooth operations. children's birthday parties, managing schedules, supplies, and guest activities to ensure seamless execution.
Completed cafe training and delivered consistent, professional customer service.
Supported teamwork by coordinating day-to-day tasks with team members.
Handled customer payments at register and completed transactions accurately.
Process cash payments using register procedures and correct change handling.
Volunteer
'Love Oliver' Charity Shop
Glenrothes, Fife
2024.01 - 2024.06
Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
Sorted and priced donated goods, maintaining high-quality merchandise for sale.
Assessed second-hand goods upon delivery, ensuring products looked, worked and were maintained in good working order.
Stock shelves by prioritising high-demand items to support customer flow.
Coordinate with coworkers to meet daily restocking priorities and shared targets.
Replenished items and organised displays to keep stock looking professional.
Rotated stock on shelves, reducing stock waste and minimising store losses.
Rotated stock to keep shop looking fresh and keep customers interested.
Received donations from members of the public and handled storage following set guidelines.