Oi Yan, Sharon Fong
Birmingham,West Midlands
Summary
Enthusiastic and knowledgeable secretarial and administrative support with over 20 years of experience and successful at meeting secretarial and administrative needs of team members, management and guests, contributing to efficient office operations. Manages correspondence, schedules and documentation with attention to detail. Advanced with software and ready to pick up new skills to meet company objectives.
Overview
25
25
years of professional experience
13
13
years of post-secondary education
Work history
General Assistant
City Serve Birmingham City Council
Birmingham, West Midlands
03.2024 - Current
- Carried out day-day-day support duties accurately and efficiently.
- Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
- Prepare of food and refreshments
- Care and maintain clean and tidy of all kitchen equipment and all around area.
- Promptly serving dinner to over 200 students and school staff
- Maintain high standard food hygiene and safety as well as good customer service to students and school staff.
Legal Executive Manager
China Everbright Limited
, Hong Kong
01.2016 - 09.2022
- Managing legal document database.
- Assisting the General Legal Counsels for reporting works to the company management.
- Coordinating with other business teams for updated status of projects.
- Organizing meetings across different committees and business teams.
- General secretarial duties to Legal Counsels.
Executive Secretary
China Everbright Limited
01.2013 - 12.2015
- Assisting the Group Legal Counsel for reporting works to the company management.
- Assisting the Group Legal Counsel for committee meetings together with follow up actions.
- Assisting the Company Secretary in updating company secretarial records.
- General secretarial duties to Legal Counsels.
Senior Secretary
China Everbright Limited
, Hong Kong
09.2006 - 12.2012
- Assisting the Company Secretary in managing the company secretarial records.
- Maintaining the legal document database.
- General secretarial duties to the Head of Legal.
Legal Secretary
AXA China Region Insurance Company Limited
, Hong Kong
10.2005 - 09.2006
- Assisting the Legal Counsels in managing the legal document database.
- Assisting the Regional Legal Counsel in organizing conference for difference regional offices.
- General secretarial duties.
Secretary
Stephenson Harwood & Lo
, Hong Kong
04.2005 - 09.2005
- Conducting searches amongst clients' background, trademarks, products and domain names.
- Preparing reports to the team.
- General secretarial duties.
Secretary
Sing Tao News Corporation Limited (formerly known as Global China Group Holdings Limited)
, Hong Kong
12.2003 - 03.2005
- Assisting the Head of Legal in managing the legal documentary database.
- Prepared professional high quality presentations using Microsoft PowerPoint and Excel spreadsheets.
- General secretarial duties and admin support to the department.
Secretary
Christine M. Koo & Ip, Solicitors & Notaries
, Hong Kong
03.2003 - 11.2003
- General secretarial duties to commercial lawyer and a litigation lawyer.
- Received and placed telephone calls to clients and prospective clients.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
Secretary
Deacons, Solicitors & Notaries
, Hong Kong
12.2000 - 03.2003
- Assisting the team in conducting searches amongst clients' background, trademarks, products and domain names.
- Preparing reports to the team.
- Assisting the lawyer in preparing trademark filing forms and letters.
- General secretarial duties to lawyer and legal executive.
Secretary
Ng & Shum, Solicitors & Notaries
, Hong Kong
08.1999 - 11.2000
- General secretarial duties to commercial lawyer and a litigation lawyer.
- Screened and directed incoming phone calls and distributed correspondence effectively.
Education
CACHE L3 Award Supporting Teaching and Learning -
04.2024 -
Food Allergy and Intolerance Training -
03.2024 - 03.2024
Level 2 Food Safety and Hygiene for Catering -
10.2023 - 10.2023
Bachelor of Business Studies - Human Resources Management
04.2021 - 03.2022
Professional Diploma for Company Secretaries -
06.2006 - 10.2010
Advanced Diploma in Business Administration - Marketing
01.2008 - 03.2009
Two-year Diploma Course in Secretarial Studies -
09.1997 - 06.1999
Secondary Education -
09.1992 - 06.1997
Skills
- Dedicated team player
- Administrative support
- Scheduling and diary management
- Database management
- Record-keeping and filing system management
- Stationery control
- MS Office
- Chinese typing
- Food safety and hygiene practices
- Kitchen station cleanliness
- Safe food handling
Languages
Cantonese
Mandarin
English
Personal Information
- Gender: Female
- Nationality: BN(O) (with right to work & no sponsorship required)
Support Statements
In addition to my professional secretarial and administrative support experience, I am a mother of twin boys, currently aged 10. I took care of them from infancy through their early years in kindergarten, during which I actively participated in school volunteer work and collaborated closely with teaching staff and fellow parents. I ensured the safety and well-being of children by obtaining certifications in food safety and hygiene, as well as Safeguarding People and Safeguarding Awareness training to prevent any form of abuse.
Though I may lack experience as a teaching assistant or learning support assistant, my passion for working with children has led me to pursue certificates in CACHE Level 3 Award Supporting Teaching and Learning and TQUK Level 2 Special Educational Needs with The Learning College. I am eager to apply my skills and knowledge in a new educational setting and contribute to the growth and development of young learners.
Though I may lack experience as a teaching assistant or learning support assistant, my passion for working with children has led me to pursue certificates in CACHE Level 3 Award Supporting Teaching and Learning and TQUK Level 2 Special Educational Needs with The Learning College. I am eager to apply my skills and knowledge in a new educational setting and contribute to the growth and development of young learners.
Timeline
The Learning College - CACHE L3 Award Supporting Teaching and Learning,
04.2024 -
General Assistant - City Serve Birmingham City Council
03.2024 - Current
Food Standard Agency - Food Allergy and Intolerance Training,
03.2024 - 03.2024
ONE Training Services Ltd - Level 2 Food Safety and Hygiene for Catering,
10.2023 - 10.2023
University of Greenwich - Bachelor of Business Studies, Human Resources Management
04.2021 - 03.2022
Legal Executive Manager - China Everbright Limited
01.2016 - 09.2022
Executive Secretary - China Everbright Limited
01.2013 - 12.2015
Raffles International College - Advanced Diploma in Business Administration, Marketing
01.2008 - 03.2009
Senior Secretary - China Everbright Limited
09.2006 - 12.2012
Hong Kong Management Association - Professional Diploma for Company Secretaries,
06.2006 - 10.2010
Legal Secretary - AXA China Region Insurance Company Limited
10.2005 - 09.2006
Secretary - Stephenson Harwood & Lo
04.2005 - 09.2005
Secretary - Sing Tao News Corporation Limited (formerly known as Global China Group Holdings Limited)
12.2003 - 03.2005
Secretary - Christine M. Koo & Ip, Solicitors & Notaries
03.2003 - 11.2003
Secretary - Deacons, Solicitors & Notaries
12.2000 - 03.2003
Secretary - Ng & Shum, Solicitors & Notaries
08.1999 - 11.2000
Sacred Heart Canossian Commercial School - Two-year Diploma Course in Secretarial Studies,
09.1997 - 06.1999
Lui Cheung Kwong Lutheran College - Secondary Education,
09.1992 - 06.1997
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