Ogbara Akinjugbagbe
Oldham,Manchester,ma
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency.
Friendly Barista with knack for delivering exceptional customer service and creating inviting atmospheres. Known for crafting high-quality beverages and maintaining clean, organised workspaces. Thrives in fast-paced environments, enhancing customer satisfaction and building lasting relationships with patrons.
Overview
1
1
year of professional experience
Work history
Barista
Vertiline synergy limited
Lagos, Nigeria
2023.09 - 2024.05
- Delivered exceptional service to customers for their enjoyment and comfort.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Collaborated with team members during busy periods improving workflow efficiency.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Prepared basic food items and ingredients for more complex dishes.
Barista
Kerry plc
Lagos , Nigeria
2022.11 - 2023.08
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Ordered, received and correctly stored fast food ingredients.
- Cooked food using grills, griddles and deep-fat fryers.
- Portioned dry ingredients for speedy food preparation.
- Washed and chopped raw ingredients to use in cold or cooked food items.
- Served dishes and beverages in convenient packaging to maintain temperatures.
- Packaged takeaway food for easy transport by customers or delivery drivers.
- Called out ready-to-go orders, checking customers' receipts to minimise errors.
- Packed and served high volume of orders in busy fast food setting.
- Cleaned kitchen areas, food counters, and cooking utensils.
Education
GCSEs - Sciencet
Dominion City
Lagos06.2022
Skills
- Efficient work pace
- Basic computer literacy
- Barista equipment maintenance
- Punctuality maintenance
- Coffee bean selection
- Cash register proficiency
- Tea preparation
- POS Systems
- Food preparation
- POS system operation
- Knowledge of dietary restrictions
Timeline
Barista
Vertiline synergy limited
2023.09 - 2024.05
Barista
Kerry plc
2022.11 - 2023.08
GCSEs - Sciencet
Dominion City